Holtz Communications + Technology

I’m just back from the biennial convention of the Union for Reform Judaism held over the last week in Toronto. I was honored to represent my synagogue, Temple Isaiah of Lafayette, California, as a delegate for the second time.

The highlight of these biennials for me is the Shabbat sermon by the URJ’s president, Rabbi Eric H. Yoffie. Rabbi Yoffie is a dynamic…

Last Sunday, a Chicago Tribune article focused on Edelman in its look at reverse mentoring, in which older executives learn about the digital space from the younger workers who grew up within it. The article notes than 95% of Edelman’s US senior executives have “rotmens” (that’s “mentor” backwards) and that the program is being rolled out worldwide.

Let the spinning begin!

Gawker headlined its view of Edelman’s program,…

I spent some time today, while at the IABC Heritage Region Conference, with Amy Salmon. Amy is a business consultant based out of Oklahoma City. She’s wife and a mom to two young children.

She’s also blind, the result of macular degeneration that struck her as a young adult. She gets around with the help of friends and family, and her guide dog,…

While many organizations keep their heads safely in the sand, evidence mounts that social media is being woven more and more intricately into the fabric of day-to-day business, from customer service to marketing to institutional communication. A few examples have been reported in recent days that, collectively, leave little doubt that social media has become a de facto dimension of…

Cross-posted from Stop Blocking.

Abuse of an established company policy is a management issue. Even when it involves company systems, it is not an IT issue. The abdication of management responsibilities to IT may briefly create the perception that the problem has been solved. In fact, a larger problem has been created.

Consider the case of a Boston-area hospital which has blocked…

The Net has rendered the notion of corporate voices obsolete. The fact that anything a company says to one stakeholder audience can be found online by members of a different audience means inconsistencies in messages will be found, analyzed, and spread.

Nowhere is this more true than the traditional distinction between a company’s internal voice and the one it used to communicate with…