Posted on November 4, 2016 11:11 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Advertising | Brands | Business | Facebook | Marketing | Media | Mobile | Politics | PR | Social Media | Twitter
Artificial Intelligence (AI) is so important a topic these days, and accounts for so much coverage, I’m giving it its own category in the Friday Wrap starting this week. I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Look out Slack. Microsoft…
Posted on October 28, 2016 9:53 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Brands | Business | Channels | Facebook | Marketing | Media | Mobile | PR | Research | Social Media | Twitter
The Friday Wrap is back after missing a week last week. I was on the road and ran out of time to put it together. To make up for it, this is an extra-crunchy edition. I extract items for the Friday Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to
Posted on October 14, 2016 1:25 pm by Shel Holtz | Virtual and Augmented Reality | Sharing and Collaborating | Content | Pinterest | Brands | Business | Channels | Crisis Communication | Facebook | Intranets | Marketing | Media | Mobile | PR | Research | Search | Social Media | Social networks | Twitter | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Facebook’s Workplace arrives—In tests it was called Facebook at Work, but now that it’s available to any organization that wants to pony up for it, Facebook has named its workplace messaging tool Workplace.…
Posted on October 7, 2016 2:12 pm by Shel Holtz | Employee Engagement | Chatbots | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Visual Communication | Pinterest | Audio | Brands | Business | Facebook | Instant Messaging | Marketing | Measurement | Mobile | Podcasting | PR | Social Media | Twitter | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Facebook wants to provide free Internet access—Facebook’s Free Basics app has already been deployed in some third-world regions—and killed off in India after being subjected to regulatory scrutiny. But the company is looking to roll it…
Posted on September 30, 2016 1:14 pm by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Brands | Business | Channels | Content Curation | Customer Service | Ethics | Facebook | Instant Messaging | Marketing | Media | Mobile | Politics | PR | Search | Social Media | Transparency | Trust | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
One of the items I share this week reveals the marketers aren’t taking advantage of employees, a huge majority of whom use social media during their work days.…
Posted on September 28, 2016 10:01 am by Shel Holtz | Business | Ethics | Internal | Transparency | Trust

The current state of employee engagement isn’t pretty. According to Gallup, only 33% of employees are engaged with their jobs (that is, poised to deliver discretionary effort to help the company succeed).
Engagement isn’t everything, of course; other employee-related factors drive business results, from job satisfaction to a sense of purpose. But there’s a problem there, too. Gallup’s research indicates that “just four in 10…
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