Posted on October 12, 2012 10:55 am by Shel Holtz | Visual Communication | Business | Google+ | Mobile | Social networks
(c) Can Stock PhotoWhat a Friday! I’m taking the rest of the day off to run a bazillion errands in advance of my daughter’s wedding on Sunday. But that won’t stop me from posting the Wrap, my weekly review of tech news of interest to communicators. If you want to see (or subscribe to) the full listing of articles I collect during the…
Posted on September 27, 2012 3:45 pm by Shel Holtz | Business | Social Media
(c) Can Stock PhotoThe degree of skepticism that continues to influence the internal social media decisions in a lot of organizations isn’t surprising. When Prescient Digital Media and IABC studied social intranets last year, only 28% of executives thought their enterprise social media efforts were very good, and 35% thought they were outright lousy. Employees weren’t much different, with the same 28% rating…
Posted on September 22, 2012 3:29 pm by Shel Holtz | Business | Social Media

In the midst of Salesforce.com’s public introduction of its Marketing Cloud product during Dreamforce, Scott Monty’s announcement may have zipped by with little notice. Scott—Ford Motor Company’s head of social media—was one of several speakers during the Thursday afternoon keynote. Salesforce Buddy Media CEO and co-founder Michael Lazerow served as an emcee as speakers paraded onstage to make the case for the Marketing Cloud. Scott…
Posted on September 14, 2012 2:25 pm by Shel Holtz | Blogging | Business | Facebook | Marketing | Politics | Social Media | Social networks
Image (c) Can Stock Photo“Thank God it’s Friday,” I hear you shout, since Friday promises another edition of the Friday Wrap. And indeed, here it is! I draw these items from the last seven days of my various feeds. I save the interesting items for consideration in the Wrap (and for Monday’s episode of For Immediate Release) on my link blog, which you’re welcome…
Posted on September 7, 2012 1:22 pm by Shel Holtz | Brands | Business | Intranets | Legal | Measurement | Media | Mobile | Monitoring | Research | Social Media
Image (c) Can Stock PhotoDid you miss me last week? The Brazil trip turned into a longer stay than I planned, thanks to airport closures due to Hurricane Isaac. But I’m back, so let’s wrap the week! This is my (mostly) weekly review of items that crossed my newsfeeds over the last seven days that are interesting enough to report but didn’t…
Posted on August 31, 2012 10:09 am by Shel Holtz | Brands | Business | Customer Service | Marketing
Image (c) CanStockPhotoI’m sorry I missed last week’s Wrap—I was in Brazil (even longer than I expected; my flight home was cancelled due to Tropical Storm Isaac, leaving me in Sao Paulo two days longer than planned). But I’m back with my weekly review of stories from the last week I found in my feeds and thought were interesting or important enough to share with…
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