Posted on August 26, 2016 12:43 pm by Shel Holtz | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Pinterest | Advertising | Audio | Brands | Business | Facebook | Marketing | Media | Podcasting | PR | Publishing | Social Media | Trust | Twitter | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing.
Employees are free to tweet their complaints—The National Labor Relations Board has finalized a decision initially rendered in March that beleaguered restaurant chain Chipotle was wrong for firing an employee who tweeted…
Posted on August 12, 2016 11:06 am by Shel Holtz | Chatbots | Management | The Workplace Experience | Content | Instagram | Audio | Brands | Business | Channels | Ethics | Facebook | Marketing | Measurement | Mobile | PR | Publishing | Research | Social Media | Social networks | Transparency | Trust | Twitter
The Friday Wrap is, my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on August 5, 2016 12:46 pm by Shel Holtz | Chatbots | Content | Instagram | Visual Communication | Pinterest | Audio | Brands | Business | Ethics | Facebook | Legal | Marketing | Measurement | Media | Mobile | PR | Research | Social Media | Technology | Transparency | Trust | Video
Two new sections make their debut in today’s Wrap: Video (which may well become a recurring section) and Instagram Stories (just because there was so much diverse reporting on the new Instagram feature). The Friday Wrap is, my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect…
Posted on April 22, 2016 5:11 am by Shel Holtz | Chatbots | The Workplace Experience | Content | Brands | Business | Channels | Facebook | Marketing | Media | PR | Social Media | Transparency | Trust | Video
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on March 24, 2016 6:37 pm by Shel Holtz | Business | Internal | Research | Trust

One of the most oft-cited cliches in the corporate world has to do with “breaking down silos.” I have never been shy about sharing my belief that silos serve a purpose: Tear them down and all the grain spills out. They just need better ventilation.
There are silos, however, that do need to be torn down, silos that are causing untold harm to…
Posted on February 4, 2016 10:11 am by Shel Holtz | Crisis Communication | Internal | PR | Trust

In Hollywood Westerns, the hired gun is called in to clean up the town after problems have spun out of control. (The problems usually involve a cattle baron.) More often than not, communicators are the hired guns of business. Unless they have that coveted “seat at the table,” they are never part of the decisions they’ll wind up having to communicate. Even then,…
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