Posted on September 9, 2016 11:20 am by Shel Holtz | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Advertising | Augmented Reality | Blogging | Brands | Business | Channels | Crisis Communication | Ethics | Facebook | Marketing | Measurement | Media | Mobile | Podcasting | PR | Research | Social Media | Twitter | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing.
ExxonMobil still reeling from climate revelations—Investigations by the Los Angeles Times and InsideClimate News found that ExxonMobil’s scientists had concluded in the 1970s that “the most likely manner in which mankind is influencing global…
Posted on September 7, 2016 7:48 pm by Shel Holtz | The Workplace Experience | Customer Service | Internal | Intranets
Focusing internal communications on employee engagement and the employee experience will not move the customer experience (CX) needle without also communicating with employees about customers.
That was the point of my post last week. That post covered the why bot not so much the how. To that end, here are nine ways internal communicators can have an impact on employees delivering…
Posted on August 26, 2016 12:43 pm by Shel Holtz | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Pinterest | Advertising | Audio | Brands | Business | Facebook | Marketing | Media | Podcasting | PR | Publishing | Social Media | Trust | Twitter | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing.
Employees are free to tweet their complaints—The National Labor Relations Board has finalized a decision initially rendered in March that beleaguered restaurant chain Chipotle was wrong for firing an employee who tweeted…
Posted on August 19, 2016 12:24 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Healthcare | Visual Communication | Advertising | Attention | Brands | Business | Channels | Ethics | Facebook | Google+ | Legal | Marketing | Measurement | Media | Mobile | PR | Publishing | Social Media | Social networks | Twitter | Video
I extract itemsfor the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weely email briefing.
Google Plus takes another hit—Google has been marginalizing Google Plus for some time and the trend continues with the announcement that G+ Hangouts on Air will be discontinued as of September 12. Instead, Google is…
Posted on August 12, 2016 11:06 am by Shel Holtz | Chatbots | Management | The Workplace Experience | Content | Instagram | Audio | Brands | Business | Channels | Ethics | Facebook | Marketing | Measurement | Mobile | PR | Publishing | Research | Social Media | Social networks | Transparency | Trust | Twitter
The Friday Wrap is, my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on July 1, 2016 10:59 am by Shel Holtz | Chatbots | The Workplace Experience | Content | Instagram | Healthcare | Visual Communication | Advertising | Brands | Ethics | Facebook | Marketing | Media | Mobile | PR | Research | Social Media | Technology | Twitter | Video
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
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