Holtz Communications + Technology

Cross-posted from Stop Blocking.

There are great companies, and there are all the rest.

The great companies are places where people want to work, and hence make the list of the top 100 companies to work for. Great companies also tend to be forward-looking. At the Altimeter Group—the analyst firm founded by Groundswell co-author Charlene Li—“Advanced” companies are at far end of the spectrum of efforts to…

We first spoke with Dell’s chief blogger, Lionel Menchaca, in an FIR interview on January 12, 2007, not too long after Dell’s first blog was launched. We spoke with Lionel again to find out how the blog and the company’s overall social media approach has evolved in the intervening 4-1/2 years. The interview was conducted using a Google+ Hangout. An audio version is…

With a surge in the number of crises companies experience online, you’d think organizations would be clamoring to adopt practices that prepare them for the inevitable kerfuffle and help minimize the damage. Most, though, have failed to take the steps that could diminish or completely avoid a damaging crisis.

That’s the conclusion of the Altimeter Group in its new report, Social Business Readiness.…

Note: This is a cross-post from the For Immediate Release blog.

Your FIR co-hosts are planning an interview for next week with Altimeter Group‘s Jeremiah Owyang about the release of a new study, “Social Business Readiness.” The study was released today—the presentation is embedded at the end of this post. In preparation for the interview, we’re sharing some of the study’s highlights in this post. Let us know in…

Amidst all the positive buzz Morton’s steak house generated with its delivery of a steak to Peter Shankman at an airport baggage claim, there’s also a fair amount of criticism, dismissal and snark.

In case you missed the story, Peter (founder of HARO, social media A-lister and all-around good guy) tweeted jokingly to Morton’s Twitter account that a porterhouse waiting for him when he landed…

Mark Ragan interviewed BurellesLuce SVP Johna Burke (a longtime friend) and me from NASDAQ headquarters in NYC on the source of much of the conversation that populates the social media space. Here’s the edited video of the interview: