Holtz Communications + Technology

Lately I seem to have stumbled upon more than my usual share of posts addressing change management. One of the recurring themes in many of these posts is that people don’t like change, that they resist change and that change management efforts—including communications—need to address resistance. After all, the vast majority of change initiatives fail, according to every survey and study ever conducted…

I have, over the course of my career, been on both sides of the RFP equation. As a sender of RFPs, I have been dismayed by the lack of attention vendors have paid to the questions we wanted answered, opting instead to push their own agenda. On the recipient side, I’ve been bemused by the widely varying approaches companies take to…

Cross-posted from Stop Blocking

An article by Barclay Communications appearing in a tech publication from Northern Ireland is strident in its insistence that blocking employee access to Facebook is a requirement in the face of so much risk.

“According to a recent MyJobGroup study, over half of the UKs workforce could be trying to check and update their social networking sites in…

The various reasons companies block employee access to social media can be summed up in one word: fear. Among the many things that make employers afraid, from lost productivity to network infections, worry that employees will say the wrong things—or, worse, bad things—ranks near to the top.

A Forrester study released last week (and reported by Josh Bernoff) offers a good-news/bad-news outlook on the…

The outrage over intensified screening procedures at Transportation Security Administration (TSA) airport checkpoints was palpable. Blogs, Facebook, and Twitter were swamped with complaints, claims of constitutional violations, tales of excess (like the flight attendant forced to remove her prosthetic), and calls for protests.

The nonstop flood of protest led to attention from the mainstream press. TSA-related stories appeared regularly at…