Posted on May 26, 2017 12:31 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Visual Communication | Pinterest | Brands | Business | Facebook | Legal | Marketing | Measurement | Media | Mobile | PR | Social Media | Technology | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Facebook community moderation guidelines leaked—Materials used to train Facebook content moderators has leaked, exposing some troublesome guidelines that the company is struggling to explain. Among them, live-streamed suicide attempts are fine “as long as they are…
Posted on May 19, 2017 1:29 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Visual Communication | Advertising | Brands | Business | Facebook | Marketing | Media | PR | Research | Social Media | Social networks | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
FCC votes to end net neutrality—The U.S. Federal Communications Commission voted 2-1 to open debate on a proposal to reverse the Title II designation used to enforce net neutrality and on whether the FCC…
Posted on May 12, 2017 2:20 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Visual Communication | Advertising | Brands | Business | Channels | Crisis Communication | Marketing | Mobile | PR | Research | Social Media | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Free crisis communications webinar—Next Thursday at 2 p.m. EDT, I’ll join Jen Zingzheim Phillips for a fee webinar on crisis communications hosted by Carma, the company that owns media monitoring service CustomScoop.…
Posted on May 9, 2017 10:45 am by Shel Holtz | Employee Engagement | Management | The Workplace Experience | Internal | Social Media | Social networks | Transparency | Trust

Some things you take for granted. The sun will rise in the east. A two-year-old eating chocolate will get chocolate on her face (and her arms and her legs). Breakfast for dinner is awesome. Employees know who runs their company.
Well, three out of four ain’t bad.
A recent survey from APPrise Mobile found that 23% of employees working for a company with…
Posted on April 28, 2017 3:19 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Audio | Brands | Business | Content Curation | Crisis Communication | Customer Service | Ethics | Facebook | Marketing | Measurement | Media | PR | Social Media | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
It’s looking worse for Twitter—Twitter’s user base grew in the last quarter, but revenue fell while the company was outbid for Thursday Night Football live-streaming by Amazon. The takeaway: Twitter is an important conduit for news…
Posted on April 20, 2017 3:20 pm by Shel Holtz | Social Media | Social Networking | Social networks | Technology
There is so much hyperventilating over Mastodon, the upstart social network du jour, that it’s easy to drop it into the same bucket as all the other presumed Twitter killers moldering in their digital graves.
Which is exactly what a lot of people are doing. Without even giving it a once-over, they remind their followers of Ello, Plurk, Jaiku, and the laundry list…
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