Posted on October 26, 2012 12:59 pm by Shel Holtz | Facebook | Mobile | Monitoring | QR Codes | Social Media
(c) Can Stock PhotoYou don’t hear it very often, but Tumblr was down much of today. Since I maintain my link blog at Tumblr, I couldn’t get to my list of potential stories for today’s Wrap until later than usual. Tumblr did get back up and running, though, which meant I was finally able to assemble today’s summary of some great posts you may have…
Posted on October 24, 2012 5:19 pm by Shel Holtz | Customer Service | Monitoring | Social Media
Cisco Systems unveiled its Social Media Listening Center today at its Executive Briefing Center in San Jose. The small group of tech analysts and influencers in attendance—and others participating through Facebook and Twitter—heard an important concept repeated throughout the presentation:
Helping employees visualize what people are saying about your organization in an easy-to-comprehend, at-a-glance format is a vital step toward engagement and action…
Posted on October 19, 2012 9:11 am by Shel Holtz | Media | Mobile | Monitoring | Social Media | Technology | Trust
(c) Can Stock PhotoThe weekend is upon us—but not before we wrap up the digital and social news of the week of interest to communicators. For the full list of items from which I draw these stories, dive into my link blog at LinksFromShel.tumblr.com.
If workers are bringing their own mobile devices to work—a reflection of the…
Posted on September 7, 2012 1:22 pm by Shel Holtz | Brands | Business | Intranets | Legal | Measurement | Media | Mobile | Monitoring | Research | Social Media
Image (c) Can Stock PhotoDid you miss me last week? The Brazil trip turned into a longer stay than I planned, thanks to airport closures due to Hurricane Isaac. But I’m back, so let’s wrap the week! This is my (mostly) weekly review of items that crossed my newsfeeds over the last seven days that are interesting enough to report but didn’t…
Posted on July 19, 2012 9:59 am by Shel Holtz | Marketing | Media | Monitoring | Social Media
If there is one overarching, indisputable truth about the our networked world, it is this: The digitization of everything means pretty much anybody has access to pretty much anything, so everything gets mixed up in one big stew. However your content started out, it has been found and viewed in God-knows-how-many different contexts. It has been tweeted, tagged and pinned,…
Posted on November 13, 2011 8:47 am by Shel Holtz | For Immediate Release | Monitoring
When Adobe announced Adobe SocialAnalytics earlier this year, and offered it under open beta in May, the news attracted close attention from enterprises keen to learn more about aggregating activity from social networks and online communities that gives them actionable insights into how that activity impacts key business metrics and brand perceptions.
In this FIR Interview, co-host Neville Hobson met with…
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