Posted on April 22, 2016 5:11 am by Shel Holtz | Chatbots | The Workplace Experience | Content | Brands | Business | Channels | Facebook | Marketing | Media | PR | Social Media | Transparency | Trust | Video
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on April 15, 2016 10:38 am by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Brands | Business | Channels | Crisis Communication | Customer Service | Facebook | Marketing | Media | Mobile | Monitoring | PR | QR Codes | Research | Social Media | Video | Writing and Editing
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on April 11, 2016 6:13 pm by Shel Holtz | The Workplace Experience | Brands | Business | For Immediate Release | Internal | Intranets | Media | Mobile | PR | Video
This is cross-posted from the FIR Podcast Network.
Today’s panel includes internal communications consultant and speaker Steve Crescenzo; ROI Communications CEO Barbara Fagan-Smith; and Frost Bank’s Vice President of Employee Communications, Culture, and People Development, Sheri Rosen.
Our topics included…
- For the first time, Edelman has issued a report that dissects data from the Trust Barometer to find out how much employees trust their…
Posted on April 11, 2016 6:05 pm by Shel Holtz | Internal | Marketing | Media | PR | Technology
We’re living through 1992 all over again.
In 1992, the World Wide Web was taking off. While most websites were the creations of hobbyists and technologists, marketers were starting to pay attention. In public relations and organizational communications, though, there was little recognition that the web would even be a factor no less a sea change in the way communicators reach audiences.
According to…
Posted on April 1, 2016 12:20 pm by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Visual Communication | Brands | Business | Channels | Location-based Services | Marketing | Media | Mobile | PR | Research | Skype | Social Media | Technology | Transparency | Video
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on March 31, 2016 2:13 pm by Shel Holtz | Content | Internal | Marketing | Media | Mobile | PR | Technology
The next big organizational communication frontier could be plain text, with an occasional emoji thrown in.
Chatbots—or just bots—are the technology behind these text missives that may—and should—become part of any company’s communication toolkit. I have grown increasingly convinced that bots will become vitally important.
Bots aren’t new. Twitterbots have been around for almost as long as Twitter has. Now, bot developers are employing Artifical…
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