Posted on April 1, 2016 12:20 pm by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Visual Communication | Brands | Business | Channels | Location-based Services | Marketing | Media | Mobile | PR | Research | Skype | Social Media | Technology | Transparency | Video
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on March 31, 2016 2:13 pm by Shel Holtz | Content | Internal | Marketing | Media | Mobile | PR | Technology

The next big organizational communication frontier could be plain text, with an occasional emoji thrown in.
Chatbots—or just bots—are the technology behind these text missives that may—and should—become part of any company’s communication toolkit. I have grown increasingly convinced that bots will become vitally important.
Bots aren’t new. Twitterbots have been around for almost as long as Twitter has. Now, bot developers are employing Artifical…
Posted on March 28, 2016 1:49 pm by Shel Holtz | The Workplace Experience | Advertising | Brands | Customer Service | For Immediate Release | Marketing | Media | PR | Social Media

Cross-posted from the FIR Podcast Network
Today’s panel includes Liz Bullock, director of Digital and Paid Media at Rackspace, the managed cloud company, and former director of Social Media & Community at Dell;
Posted on March 25, 2016 11:17 am by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Visual Communication | Brands | Business | Channels | Marketing | Measurement | Media | Mobile | PR | Publishing | Research | Social Media | Transparency
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on March 18, 2016 8:43 am by Shel Holtz | The Workplace Experience | Content | Instagram | Visual Communication | Brands | Business | Channels | Internal | Marketing | Media | PR | Publishing | Transparency | Twitter
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on March 11, 2016 12:46 pm by Shel Holtz | Virtual and Augmented Reality | Management | The Workplace Experience | Content | Audio | Brands | Business | Channels | Crisis Communication | Customer Service | Facebook | Legal | Marketing | Mobile | Podcasting | PR | Research | Social Media | Social networks | Twitter
My apologies for not getting a Wrap out last week. I woke up around 1 a.m. on Friday feeling lousy and it just got worse from there. I don’t spend the day in bed very often, but that was my agenda last week. I’ll make up for it with an extra-crunchy edition today.
The Friday Wrap is my weekly collection of news stories,…
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