Holtz Communications + Technology

I’m speaking later this month at the Social Intranet Summit—keynoting it, in fact—and I’m thrilled to be able to ofer a discount code so you can get in for a lower price.

Register using the promo code SISVSHEL and you’ll get a 20% discount. The price is $599, but it’ll cost you about $120 less than that.

That’s a great deal to hear the lineup of great speakers the folks…

Throughout the last century-plus of business, new communication technologies have provoked the same fears among executives and attorneys. From the telephone to the photocopier, from the fax machine to email, the cries of unacceptable risk have hindered the introduction of tools to the workplace that ultimately improved productivity and communication.

A mere decade ago, companies would provide Web access only to…

Countless articles and blog posts have been written listing ways to encourage employees to become brand ambassadors. A lot of companies already engage in many of these practices, but that doesn’t stop most employees from ranking among the company’s detractors. As I reported earlier this week, a Forrester study found the Net Promoter Score among information workers is a disheartening -23%.

The problem is…

In the summer of 1986 (dear God, 24 years ago), I was chatting with a customer service rep at Mattel, my employer at the time. She told me of the thousands of letters the toymaker routinely received from children. I wondered if the employee communications department (for which I was responsible) might be able to take a look at them.…

Warning: Long post follows!

On November 1, I conducted a webinar for Ragan Communications titled, “Best practices for building a better intranet.” There wasn’t enough time to answer all the questions submitted through the WebEx platform, so Ragan bundled them up and sent them to me. Here they are, along with my answers. I’m hopeful that readers will share their own thoughts on any of these…

With only so many hours in a day, I have to choose where to commit my energy. As a result, some projects take a back seat. But after pondering two sets of data, I’m recommitting myself to my Stop Blocking initiative.

But it won’t do any good if I do this by myself. I need help to keep the wiki updated.

Bear with me, and…