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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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Internal ImagesVisual communication has grown into a bona fide social trend. Most trends that take root on the web ultimately find their way onto intranets. That hasn’t happened yet with the compulsion we have acquired for sharing images. The fact that tools aren’t available yet to integrate into your internal platforms shouldn’t stop you, though, from tapping into this increasingly common behavior.

The trend

Photo…

Evidence continues to mount that social intranets have the potential to produce big results for organizations. The ongoing McKinsey & Company study points to outcomes ranging from increased market share to reduced time to market, along with a host of other positive results. Studies from MIT and Aberdeen Group show productivity gains among employees using social intranets.

Yet a recent study…

For years, employees have been subjected to the “Godspeed” method of their employers introducing new communication technologies to the workplace. Here’s how it works:

The IT department configures the new technology, subjecting it to rigorous testing to ensure that the bits get to where they’re supposed to go and that the tool works they way it’s supposed to without interfering with other systems. Once they’re sure…

Comment or elseWhenever I raise the issue of leader blogs on intranets, the same issue inevitably arises, as it did during a workshop I conducted a week or so ago on social intranets and again at an intranet conference in New York earlier this week. It goes like this:

My CEO/president/senior executive is blogging on the intranet but employees aren’t leaving any comments. He/she…

Prescient Digital CEO Toby Ward teamed up with the IABC Research Foundation to study social intranets. In this FIR interview, co-host Shel Holtz talks with Toby about some of the key findings of the study, which is due to be released in mid-October.

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During a recent talk on content curation, I showed a page from American Electric Power’s intranet that included news about the company from external sources. Several in the audience wondered how the communicators at AEP curated that content, so I asked Internal Communications Director William Amurgis for a quick rundown. Instead, he replied with an email that was good enough to be a…

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