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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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Caution! Long post follows.

The Great Resignation continues in full swing with no end in sight. Volumes have been written since the phenomenon began, much of it focused on the swing of the pendulum to workers, with examples ranging from the growing number of labor actions and unionization efforts to companies raising wages and offering more flexible work arrangements.

Communication has an…

Withholding bad news from employees is one of senior leadership’s oldest kneejerk behaviors. A belief that employees just won’t understand the complexities behind the news is at the heart of this ill-advised decision. This belief is rooted in the perception of employees as unsophisticated children. If shared, the bad news would provoke a bad reaction, leaders fear, a concern exacerbated today by the…

Measurement has been a critical employee communications topic since I first started working in the field more years ago than I care to admit. Professional associations and conference companies host entire conferences on the topic. Studies have been produced. Consultants specialize in it. And based on research I see every year, a significant number of communicators do not engage in…

If you had asked him, Salvatore Scumace probably would have told you he was a very satisfied employee. After all, for 15 years he got paid but never once put in an appearance at work. He earned more than $645,000 over those years, payment for work as a fire safety employee that he never performed. Undoubtedly, there are many who…

Back-to-the-office communication is shaping up to be one of the most challenging undertakings ever for internal communicators, far more complex and fraught with peril than most are prepared for.

(Before we go any farther, let’s agree right now to not call it “return to work.” Employees have been working. They have been working hard, in many cases harder than they did when they commuted to…

Providing employees with an experience that balances work with everything else that matters in life is important for a number of reasons, most of which should be obvious to leaders of any business. It reduces stress and improves mental and physical health. Productivity is higher among employees who achieve balance. It enables you to present during both the work and…

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