Holtz Communications + Technology

The Northwest Voice is the epitome of participatory journalism. As reported in EContent, this newspaper—both print and online—is produced entirely from voluntary contributions submitted by residents living in Northwest Bakersfield, California. Today, Steve Rubel reports on an IBM effort to determine how quickly vandalism on Wikipedia is identified and corrected. The result: pages are restored to their accurate state in about five…

I try to avoid duplicating material in my blog that appears in my newsletter, but this one is just too important. Too alarming. Too consequential.

I have spent more than 25 years working, one way or another, in employee communications. In that time, i have come to believe all the usual arguments about the value we deliver to our companies and…

I’m spending my Saturday putting the finishing touches on a report for a client. The report covers the results of an employee survey, focus groups and a card-sorting exercise, all geared toward improving the intranet so it can become a more reliable work resource that has a genuine impact on productivity and, by extension, the bottom line.

As I was covering one…