Posted on September 30, 2016 1:14 pm by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Brands | Business | Channels | Content Curation | Customer Service | Ethics | Facebook | Instant Messaging | Marketing | Media | Mobile | Politics | PR | Search | Social Media | Transparency | Trust | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
One of the items I share this week reveals the marketers aren’t taking advantage of employees, a huge majority of whom use social media during their work days.…
Posted on September 23, 2016 1:05 pm by Shel Holtz | Chatbots | The Workplace Experience | Economics | Content | Instagram | Visual Communication | Advertising | Audio | Brands | Business | Crisis Communication | Ethics | Facebook | Instant Messaging | Legal | Marketing | Media | Mobile | Podcasting | Politics | PR | Social Media | Twitter
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing.
Facebook overestimated video viewing times—The average time Facebook has told advertisers people spent watching videos was seriously overestimated for the last two years. The excessive figure resulted from only counting videos seen for…
Posted on September 22, 2016 6:35 pm by Shel Holtz | Crisis Communication | Customer Service | Instant Messaging | Mobile | Video
It was a toss-up this week. The Skittles-refugee kerfuffle blew up in my feeds, but there were also a bunch of diverse items about chat bots. So let’s talk about both. But mainly chat bots.
Links from this episode:
Posted on September 16, 2016 11:00 am by Shel Holtz | Chatbots | Content | Instagram | Visual Communication | Wearables | Pinterest | Brands | Business | Channels | Content Curation | Customer Service | Facebook | Instant Messaging | Marketing | Media | Mobile | Politics | PR | Research | Social Media | Social Networking | Twitter
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing. This week, an unusual amount of Twitter news crossed my feeds, so I stuffed it all in a dedicated Twitter section.
FBI’s advice: Tape over your webcam—Straight from FBI Director James Comey: It’s just…
Posted on August 29, 2016 3:28 pm by Shel Holtz | Content | Instagram | Visual Communication | Brands | Business | Channels | Crisis Communication | Facebook | For Immediate Release | Instant Messaging | Marketing | Podcasting | PR | Social Media | Twitter

Cross-posted from the FIR Podcast Network
Today’s panel features social media early adopter and veteran marketer C.C. Chapman, Business Wire’s Social and Evolving Media Director Serena Ehrlich, and marketing technology specialist and business strategist Lynette Young. We talked about…
- The Cincinnati Zoo, which has had enough of the critical Harambe memes so it shut down its Facebook and Twitter accounts.
- Apple’s efforts to introduce a…
Posted on February 19, 2016 10:22 am by Shel Holtz | Virtual and Augmented Reality | Content | Pinterest | Advertising | Brands | Business | Crisis Communication | Facebook | Instant Messaging | Legal | Marketing | Media | Mobile | PR | Publishing | Research | Social Media | Transparency | Twitter
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
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