Posted on September 22, 2017 4:08 pm by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Healthcare | Wearables | Pinterest | Advertising | Audio | Brands | Business | Crisis Communication | Ethics | Facebook | Legal | Marketing | Media | Mobile | PR | QR Codes | Search | Social Media | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
So I got a note from a colleague and reader who asked why I dropped “The Takeaway” from this weekly update. I explained that I was putting the stories about which I had a point of…
Posted on September 15, 2017 5:00 am by Shel Holtz | Content | Instagram | Visual Communication | Pinterest | Augmented Reality | Blogging | Brands | Business | Crisis Communication | Facebook | Instant Messaging | Marketing | Measurement | Media | Mobile | Podcasting | PR | Publishing | Search | Social Media | Social networks | Technology | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Unleash your superhero with AI—“Every PR person who manages to surf the new AI wave will get instant superpowers, including the ability to predict the future,” according to this VentureBeat piece. The article gives a…
Posted on September 8, 2017 12:58 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Brands | Business | Content Curation | Crisis Communication | Facebook | Legal | Marketing | Media | Mobile | Politics | PR | Research | Social Media | Social networks | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Equifax is the latest company to botch its crisis communication—Equifax learned a month ago that 143 million customers may have been compromised by a breach of its network, including Social Security numbers,…
Posted on August 25, 2017 12:02 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Audio | Brands | Business | Crisis Communication | Facebook | Instant Messaging | Legal | Marketing | Media | Mobile | Podcasting | Politics | PR | Search | Social Media | Social networks | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Aetna in crisis mode after mailing reveals customer HIV statuses—A routine mailing has Aetna doing damage control, with the plastic window on the envelope showing the patient’s name and address along with (in…
Posted on August 4, 2017 8:49 am by Shel Holtz | Employee Engagement | Chatbots | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Pinterest | Advertising | Brands | Business | Channels | Crisis Communication | Ethics | Facebook | Legal | Marketing | Media | Mobile | Podcasting | PR | QR Codes | Social Media | Social networks | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Young Instagrammers spend 32 minutes daily on the app—Most people younger than 25 spend 32 minutes on Instagram every day. As for the rest of us, everyone over 25, we spend a mere…
Posted on July 13, 2017 2:41 pm by Shel Holtz | Crisis Communication
Social media has redefined crisis communication. That’s old news. No worthwhile crisis plan doesn’t account for the speed with which social media can accelerate and amplify the worst, most damaging messages about a crisis. Few companies are not prepared to respond immediately, even before the facts are known, to acknowledge they’re aware of the situation. After that, they know prolonged silences are intolerable;…
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