Holtz Communications + Technology

The Dell IdeaStorm was a revolutionary concept in customer relations. The idea was simple: Take the concept of Digg, tweak it a bit here and there, and unleash it so customers and employees can submit ideas. Anyone can then comment on any idea and vote to either promote or demote it. Those that rose to the top are then moved…

I’m in Las Vegas at Ragan Communications’ Social Media Conference, which kicked off with a daylong unconference. I know that the concept of an unconference has a grassroots foundation and that there is something bass-ackwards about a company sponsoring one, but this is Ragan’s second and they seem to have gotten it right. (Disclaimer: I do paid work for Ragan.) The feedback from…

Hot on the heels of IABC‘s unveiling of eXchange, the association has announced its new leadership role with the social media release (SMR). IABC issued a press release this morning along with an associated social media release.

In fact, the social media release appears on an eXchange blog that was developed as a home for all future IABC social media releases. How’s that for…

Mzinga and Prospero—both companies that have grown through acquisition—have merged to become a significant provider of community and social media services for internal and external purposes.

In this FIR Interview, Shel Holtz talked with Mzinga’s Rusty Williams, Sr. VP of Social Media Product Planning and Aaron Strout, VP of New Media about the growing demand for community and social media solutions, and the ongoing…

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