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Shel Holtz
Communicating at the Intersection of Business and Technology
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IABC assumes sponsorship of social media release initiative

Hot on the heels of IABC‘s unveiling of eXchange, the association has announced its new leadership role with the social media release (SMR). IABC issued a press release this morning along with an associated social media release.

In fact, the social media release appears on an eXchange blog that was developed as a home for all future IABC social media releases. How’s that for synergy?

Shel Holtz

(eXchange lets members create blogs “for networking and collaboration.” Neville Hobson blogged about eXchange yesterday.)

The importance of sponsorship

As a member of the social media release working group, I brought the idea of getting involved to IABC. A lot of versions of the social media release have emerged since the concept was first trotted out over two years ago. Some agencies have embraced certain elements while rejecting others. A rapidly growing number of companies have issued social media releases. But the development of standards has languished, largely because the working group was unsponsored, just a collection of guys who believed in the effort. Not to put too fine a point on it, we were getting frustrated.

Under IABC’s sponsorship, I’m confident that we’ll be see accelerated progress. For example, it should be easier to get the press release distribution services more involved; Business Wire and PR Web have already committed to participation since receiving an invitation from IABC.

What the SMR is all about

None of which diminishes the work done by the likes of Edelman, The Social Media Group, WebitPR, Canada News Wire and others. In fact, all those efforts a great. The social media release is not about trying to get everyone to adhere to a rigid, inflexible format. It’s more about…

  • Recognizing the need to configure company news in a way that makes it usable by online reporters and bloggers, particularly given that more and more people are turning to the Net for their news and information.
  • Embracing the tools of social media, including RSS and social bookmarks, to name just two.
  • Integrating links that make it easy for bloggers and journalists to conduct additional research.
  • Providing multimedia elements that are easily clipped from the social media release and embedded into a blog post or online news report (just as I’ve copied from the IABC SMR into this post the following video of Chris Heuer—who founded the working group under the auspices of Social Media Club).

There’s work to be done

Some issues remain unresolved. For instance, there’s the question of commenting. One viewpoint argues that a social media release isn’t social without a comment field. Another maintains that there’s nothing inherently social about a social media release, but rather than it’s designed for easy use in social channels like blogs.

And then there’s the issue of tags that will make it easy to identify elements of any press release using search and other discovery tools. Once a tagging standard is finalized, a reporter or blogger would be able to find, for example, all quotes by a particular executive or all core news facts dealing with a particular issue.

The nature of that standard is a ways off. Canada News wire has launched a service that looks a lot like a social media release that automatically adds tags in the NewsML standard, an XLM scheme adopted by the publishing community. That’s great, but NewsML doesn’t address everything a press release might contain. There is some support for developing a microformat, but there’s also some resistence in the microformat community, suggesting that the hAtom microformat is adequate. It’s not, because there would be no way to distinguish an authoritative company news release from any other content.

Anyway, that’s all work to be hashed out by the working group that will grow and accelerate its activities under IABC’s guidance.

Here come the party-poopers

The IABC announcement will undoubtedly open the floodgates on a whole new flood of anti-SMR sentiment, led by the notion that it’s all just lipstick on a pig. The press release is dead and dressing it up in a social media costume won’t revive it. Instead, the pundits argue, companies should just blog.

Utter nonsense on both counts.

First, the traditional press release isn’t dead. To be sure, the number of terrible press releases crossing the wires is horrific. But a well-written press release has its place and still serves a lot of people. There is a growing body of evidence that the traditional press release has been reinvigorated by online placement.

Second, I agree that companies should blog. But who would want to read a blog—by a CEO, a product manager, or a frontline employee—that contains every bit of information about a new product, an upcoming merger, a response to a crisis? People read blogs for the individual’s perspective and insights, not for a lengthy recitation of facts. I would hope even the CEO, the product manager, and the frontline employee would be able to use a social media release to cherry-pick information and resources to include in their blog posts.

There’s also a camp that wonders why we’re bothering, since there hasn’t been an outrcy of demand for the SMR. I addressed this in a recent post noting that many innovations we take for granted today—even couldn’t live with out—were introduced without a surge of demand. From my perspective, the SMR just makes sense.

So, as I say, I’m encouraged by IABC’s new role as the shepherd of the SMR initiative and look forward to staying involved. Huge kudos to the IABC executive board and staff for agreeing to step up to the plate.

Incidentally, for the February installment of Cafe2Go, IABC’s monthly podcast, I interviewed Brian Solis—another member of the working group—about the SMR.

Comments
  • 1.Hi Shel, I?ve been reading about this the past couple of days and I'm intrigued by it. However, when I read through the list of working group members, it seems full of communications consultants, but not a lot of corporate practitioners? What are your plans to get corporations involved in this and how can an interested Corporate PR practitioner actually get involved?

    Cory Edwards | March 2008 | San Francisco, CA

  • 2.While I respect the work you have done, and give your opinion on the SMR more weight than others opinions - I feel too many people have glommed onto the SMR for personal reasons rather than for the good of PR - I do question the value of the SMR.

    And, while I try to keep an open mind, no one has been able to point to case studies (for large corporations) that have shown the value. Give me good data, give me a good reason to try out the SMR, and I'll think about it.

    Jeremy Pepper | March 2008 | CA

  • 3.Shel,

    This is excellent news. It's precisely the kind of validation the various SMR initiatives need to help move things beyond hyperbole and wild experimentation into reasoned analysis and, ultimately, some standardisation. Not that there's anything wrong with enthusiastic experimentation, of course, but it hasn't really been getting us all anywhere. Kudos to IABC for stepping up to take on this challenge.

    I couldn't agree more with your closing comments about the "party-poopers". There are extremes at both ends of this discussion, but at the centre lie some real needs and opportunities. Only through the authoritative support of an objective industry body will we move towards true consensus.

    I've dropped a note to the IABC contact on their announcement to see if I can get involved directly with the working group. We've been working closely with the CNW Group guys up here and learning a lot about what newsroom editorial systems can handle compared with what the web can carry. Would love to be participating in this discussion.

    Also, with BW and PRWeb involved, I'm hoping IABC is also inviting PRNewswire and the Marketwire guys. This initiative needs to be inclusive.

    Michael O'Connor Clarke | March 2008 | Toronto, Canada

  • 4.Cory: You raise a valid issue, and one that IABC plans to address. The composition of the group currently is based on existing members and early responses to invitations. I've also got some interest from Bordeur & Partners, and as you can see from Michael O'Connor Clarke's note, Thornley-Fallis may get involved. We definitely want participation from some of the big players, too, like Fleishman, Hill & Knowlton, and Burson. We also need PR Newswire, MarketWire, Canada News Wire, as well as some media outlets (Chicago Tribune Company would be nice, for example). All that is in the works.

    Jeremy: There ARE case studies. One of our goals is to start aggregating these for easy consumption. My goal is the best interest of PR, as I'm sure you know.

    Michael: Great news! Glad to have you on the working group.

    Shel Holtz | March 2008 | Las Vegas, NV

  • 5.Shel,

    This is very exciting news and I'm particularly interested in how the outstanding issues will be resolved.

    I don't understand the party-pooper sentiment at all. I work in corporate communications and I'm a blogger. I've sent and received news releases - traditional and SMRs. There is value in both traditional release and SMR formats, depending on the intended audience. I agree company blogs won't replace the need for an SMR either. None of these tools can remove lipstick from a pig but they sure can help distribute valuable information.

    As a blogger, I far prefer the SMRs. They allow me to find the facts I need faster, provide multimedia content and they've helped me connect with other bloggers with similar interests.

    Eden Spodek | March 2008 | Toronto

  • 6.Whether SMRs are widely adopted or not -- I suspect they will be -- the idea must be tried. Very encouraging to see IABC getting in the front of the bus, rather than lagging behind.

    Allan Jenkins | March 2008 | Tohoejgaard, Hjelm, Moen, Denmark

  • 7.Hi Shel,

    Is this a North American initiative or is it global? Reason I ask is if it's global I (of webitpr, a European distribution company) would like to get involved also.

    Thanks,

    Stephen

    Stephen Davies | March 2008 | UK

  • 8.Shel,

    As usual, great post ...

    I did want to point out that I was invited by IABC to take part in the working group and will do my best to advance the discussion. My colleague, Michael Pranikoff, also has joined on ...

    @ Pepper - It's very healthy to question the SMR. It raises important issues that this group will need to address. But I think that disregarding the idea flatly might be short-sighted.

    I think our clients, many of whom have used our MNR, should strongly consider releasing some statistics.

    An inherent problem, however, of comparing results is that every announcement is immensely different. From date/time of release, type of newsday, quality of content, importance of announcement, etc.

    A big problem I am seeing often is the lack of coordination between these announcements and traditional outreach, corporate mediarooms, the creation of compelling and web-friendly video, etc. New Media teams should be working with PR/IR teams on every announcement as it's being planned, let alone before it's written. That is beginning to happen more and more, from my perspective.

    Though comments were not added to the following release, I think the following MNR is a great example:
    http://www.prnewswire.com/mnr/hanes/32044/

    Sincerely,
    David Weiner, PR Newswire

    David Weiner, PR Newswire | March 2008 | NYC

  • 9.David, that's a very nice example! And, I'm delighted that PR Newswire is participating. I'm looking forward to working with you and Michael.

    Stephen, this is a global effort, and based on the work you've done with Webit PR, I'm sure your participation would be most welcome. I'll make sure you're added to the list.

    Shel Holtz | March 2008 | Las Vegas, NV

  • 10.Great, thanks Shel.

    Stephen Davies | March 2008 | UK

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