Posted on September 6, 2013 8:21 am by Shel Holtz | Channels | Crisis Communication | Facebook | Marketing | Research | Social Media | Technology
(c) Can Stock PhotoThe tale of a British Airways passenger buying a promoted tweet to complain about lost luggage was everywhere this week (including this very blog), along with a couple other high-profile stories. There were also some studies, reports and posts that could easily have escaped your attention, but no worries. I collect the ones I think communicators will…
Posted on August 16, 2013 8:26 am by Shel Holtz | Brands | Channels | Crisis Communication | Google+ | Measurement | Media | Mobile | Research | Social Media
(c) Can Stock PhotoDuring the week The New York Times went down and The Washington Post was hacked, one is left to wonder whether these online news services might have been well served with an unhackable analog backup. Maybe a print version? All kidding aside, the Times simply shifted its news publication to Facebook, using the Facebook Notes tool to…
Posted on August 9, 2013 8:56 am by Shel Holtz | Content | Instagram | Visual Communication | Brands | Channels | Facebook | Marketing | Social Networking | Twitter | Video
(c) Can Stock PhotoA steady stream of reports, studies, surveys and announcements flooded my feeds this week. Today’s Wrap includes some big announcements as well as some other items that may have escaped your notice. I collect all the items from which I choose the Wrap contents at my link blog, LinksFromShel.tumblr.com, which also serves as the source for stories I…
Posted on June 7, 2013 9:29 am by Shel Holtz | Brands | Business | Channels | Facebook | Internal | Intranets | PR | Search | Twitter | Video
(c) Can Stock PhotoHardly a week goes by without some big news dominating our attention, making it harder to catch some of the lesser-reported stories that still could be of value for communication professionals. This week, the sacking of the entire Chicago Sun-Times photo desk was at the top of the heap, and the implications of that decision will reverberate…
Posted on February 22, 2013 7:42 am by Shel Holtz | Content | Business | Channels | Content Curation | Customer Service | Gamification | Marketing | Measurement | Mobile | Social Media | Twitter
(c) Can Stock PhotoFriday seems to have arrived faster than usual this week. The laws of physics say that’s not possible. I say, Where did the week go? Not that there was any shortage of news you may have missed. Here’s this week’s rundown, drawn from items I have saved to my link blog, LinksFromShel.Tumblr.com
If…
Posted on February 15, 2013 7:37 am by Shel Holtz | Brands | Channels | Internal | Media | Social Media | Social networks
(c) Can Stock PhotoAnother week come and gone. This week’s Friday Wrap covers studies, reports and news that didn’t get widespread coverage, along with the occasional post that was just plain interesting. Throughout the week, I collect the items I’ll consider for the Wrap (and my podcast) at LinksFromShel.tumblr.com.
CEOs engage differently depending on the social channel they…
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