Posted on October 28, 2004 7:42 am by Shel Holtz | Business
FilmStew.com reports that celebrities suddenly find themselves plagued by bogus blogs. Targets so far have included Quentin Tarantino and Nick Nolte. It shouldn’t take long before we find ourselves confronted by fake blogs that purport to represent our businesses, products and clients.
Posted on October 27, 2004 9:43 am by Shel Holtz | Business
David Sifry, founder and CEO of Technorati, offers a post about corporate blogs (thanks to CommonCraft for the pointer). Sifry takes a stab at defining corporate bloggers: “People who blog in an official or semi-official capacity at a company, or are so affiliated with the company where they work that even though they are not officially spokespeople for the company, they are…
Posted on October 25, 2004 7:36 pm by Shel Holtz | Business
The folks at Stata Labs must be ecstatic. Around for barely a year, they were purchased last week by Yahoo! The kind of money involved probably made the principals downright giddy. Maybe that’s why they forgot about their customers.
Bloomba made two products: SA Proxy, a Spam Assassin-based spam filter, and Bloomba, a revolutionary e-mail client. At Bloomba’s heart is an index that makes…
Posted on October 22, 2004 7:20 am by Shel Holtz | Business
A study commissioned by The College Board (the folks behind the SATs) revealed that a majority of employers say about one-third of their workers don’t meet the writing requirements of their positions. In a Communitelligence piece, Robert Holland quotes College Board President Caston Caperton: “Businesses are really crying out. They need to have people who write gooder.”
Okay, I’m kidding. He did say “write…
Posted on October 6, 2004 6:18 am by Shel Holtz | Business
Steve Rubel reports that a Delta flight attendant believes Delta Air Lines suspended her without pay for posting a photo of herself in her Delta uniform on her blog. Yet another incident that points to the need for companies to be proactive in establishing blog-specific policies.
Posted on October 1, 2004 3:59 am by Shel Holtz | Business
Most organizations would agree that their goal is zero customer problems. According to Heidi Collins, who manages knowledge efforts through Air Products and Chemicals’ IT department, it can actually be better for a company’s reputation to have customer problems and solve them to have no customer problems at all.
Collins, author of “Corporate Portals” and “Enterprise Knowledge Portals,” said customers feel good about a company that solves their…
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