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Shel Holtz
Communicating at the Intersection of Business and Technology
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Surf’s not up

Shel HoltzBack in the very early days of the web, I used to sometimes visit URL Routlette. Click the roulette wheel and the site would drop you on some random web page. I was fascinated to find out the site still exists—and doesn’t look much different than it did in 1998, although it know features Google ads.

URL Roulette is the very definition of “surfing” the web, a term that emerged from the idea of channel surfing with your TV remote. Channel surfing morphed into “surfing the web” because, in the early days of the web when we were still trying to figure out how this hyperlinking thing worked, we would follow just about any link to see where it led. That was one of the reasons URL Roulette was so useful. You didn’t have to find a link to begin with. Just click and you’re at the Edmund A. Walsh School of Foreign Service; click and you’re at the Western European Union; click and you’re at the Multiple Listing Service of Northern Illinois.

It was a recent episode of Mitch Joel’s Six Pixels of Separation that had me thinking about surfing. Mitch mused on the podcast that RSS and other social media tools might be leading to a day when nobody surfs the web. But I don’t think many people spend much time surfing the web anymore anyway. People dive the web. Like a pearl diver, web users know what they want and dive in looking for it. How many web journeys begin with Google? Or with someone typing in the URL they suspect will take them where they want?

With channel surfing, we click the remote because we’re bored with what we’re watching; what we get on the next channel bears no similarity to what we were watching on the last channel. The web is different: When we click a link, it’s because we’re interested in the topic, not bored with it; we want more information. And the link takes us to a page that is directly related to the subject matter of the previous page.

A few years back, a columnist in some newspaper or other declared the web was a fad that had run its course. Her rationale was the declining number of mentions the web was getting in press releases. To me, the fact that companies were no longer touting web this or web that in their news releases as merely an indicator that the web had made the transition from something new to a utility. People use the web to do their banking, order products, conduct business, check movie listings and other day-to-day activities because the web makes it easier than the methods to which we previously had access. Even social media is, ultimately, just a more efficient way to do the kind of networking and knowledge sharing we were doing before with less efficient tools.

As for URL Roulette, I’m done with it. In the early days, I used it to see how different people and organizations were using the web and what they were doing with design. Today, I pretty much know what people are doing online and I don’t have time to look at pages that don’t serve my needs.

What about you? Do you surf the web?

05/29/07 | 11 Comments | Surf’s not up

Comments
  • 1.Shel, a bit tangential to your topic but...

    >>A few years back, a columnist in some newspaper or other declared the web was a fad that had run its course.<<

    ...reminds me that I heard this same declaration by executive management at LexisNexis. <VBG>

    Craig Jolley | May 2007

  • 2.The closest thing I can think of to surfing the web in my own behavior is the rare visit to a random photo or link on a social networking site, such as Last.fm or Flickr. I don't spend much time when I do that, but it is interesting to venture outside my circle on occasion.

    If web surfing is to remain a relevant term, then RSS is the surfboard that we ride on our own wave, with the occasional shoulder hopper.

    Britt Parrott | May 2007

  • 3.I suppose it depends on how you define "surf." To me, it isn't pure randomness -- even in the early days of the web there was usually a method to my madness. But maybe I'm odd. I've never really gone in for the random page jumping sites or the Google "feeling lucky" button or anything like that.

    To me, surfing is akin to exploring with some purpose. For instance, barely a day passes where I don't visit a web site that I haven't seen before. And I follow links from sites all the time. I may start with a "dive" as you say, but the current will often take me to a different beach than the one I first targeted.

    When I surf on my TV, I don't usually do it simply with the up/down buttons. With digital cable today, it would take me an hour just to get through all 300 or so channels on my system. I suspect my behavior is like others -- I use "favorites" on the cable system or at least target channels that I know I like for my "surfing." To me, that's not all that different than reading my favorite blogs or visiting sites like TechMeme to start my daily web surfing expeditions.

    Chip Griffin | May 2007

  • 4.As a TiVo owner, Chip, I channel surf by using the program guide that shows me about 10 channels at a time. But when the "channel surfing" phrase was inaugurated, there weren't quite so many channels to surf.

    Shel Holtz | May 2007 | Concord, CA

  • 5.Shel, you're basically making my point for me. We still consider it channel surfing even though the approach is different and ultimately (slightly) more targeted. And I do recall the days when there were fewer channels -- growing up we had a TV that not only had no cable and no remote, but you actually felt like you were surfing when you tried to tune in the UHF channels because it was a radio-style dial that you had to position just right to get the station you were targeting.

    Chip Griffin | May 2007

  • 6.Growing up in the late 50's, we had (in Los Angeles) 2 (CBS), 4 (NBC), and 7 (ABC), three independent channels (KCOP on 13, KTTV on 11, and KTLA on 5), and one PBS channel, 28. And it was still surfing when you were trying to find something to watch!

    But I don't think that diminishes the idea that web surfing is still a term used define a certain degree of randomness, searching for something interesting on the web. It's why I suggest most people don't, in fact, surf, but rather dive for specific content.

    True surfing was back in 1996 when most websites were bookmark pages; you could click a link and see where it took you. "Oh, what an interesting page!"

    Shel Holtz | May 2007 | Concord, CA

  • 7.I recently installed the Stumble Upon toolbar, which sounds to be along the same lines as URL Roulette, in that you click a button and it takes you to a "random" website.

    By saying whether you like the site it takes you to you increase the chance that the next site it takes you to is one that you also like.

    At first I couldn't see the point of it, but the more you use it the more time you waste each time as the results get better and better! Luckily there is a shortcut to hide the turn bar off!!

    Having said that I only click the button when I am really bored, or procrastinating. The rest of the time I tend to start with a google search to get the answer to a given problem.

    Duncan Morris | May 2007 | London

  • 8.I can't believe only one person has mentioned StumbleUpon! I love using it -- I discover all kinds of things that I would probably never come across otherwise.

    And I explain it to people as "Channel surfing on the Web."

    CarlenLea | May 2007

  • 9.True, I don't surf very often anymore (I'm a kid - only online since '99). I think that people just getting online likely surf just as much as we did. We have tons of bookmarks, rss feeds & email to get through whereas they have a clean slate. They are just beginning to accumulate those "must see" destinations.
    We're not getting older: we're getting experienced. lol
    Love & Peace, Clarence

    Clarence E. Jones III | May 2007 | Meridian,MS

  • 10.I find that if I finish reading my rss feeds, checked a few favorite websites and there are no more emails to go through, I stare at my computer screen and say "now what?" Do you think that because we are so overloaded with information or that the web has become a commonplace tool that we are engaged with everyday that we don't look at it as a place to explore anymore? Maybe it's our brains telling us "no mas, no mas".

    Mike Bellina | May 2007 | Tinton Falls, NJ

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