Posted on July 8, 2014 11:31 am by Shel Holtz | Research | Technology
Hospital leaders everywhere struggle to get staff to wash their hands. Studies reveal that, without campaigns and reminders, hospital workers wash their hands about 30% of the time they’re working with patients. In Canada alone, this results in an estimated 220,000 healthcare-associated infections each year, and more than 8,000 deaths.
As a result, hospitals try everything from clever videos to security-like systems to…
Posted on June 29, 2014 12:22 pm by Shel Holtz | Facebook | Research

One of the things the Internet is best at is righteous indignation. The crowd can take up its pitchforks and torches in a heartbeat. Virtual lynchings are becoming the norm and, just as when lynchings happened IRL, they often target innocent victims. The media, quick to jump on a meme gaining velocity, spreads the stories with equal disregard for critical…
Posted on June 27, 2014 4:27 am by Shel Holtz | Healthcare | Brands | Business | Customer Service | Facebook | Marketing | Measurement | Mobile | Publishing | Research | Search | Social Media | Video
Flickr image courtesy of SNappa2006The Friday Wrap is a curated rundown of news, reports and posts from the past week that, while they didn’t go viral or attract much attention, are still interesting and useful for communications professionals. I select Wrap items from my link blog, which you’re welcome to follow.
Technorati kills its blog ranking system—Technorati was once the go-to resource for…
Posted on June 13, 2014 8:05 am by Shel Holtz | Content | Brands | Channels | Facebook | Marketing | Mobile | Research | Social Media | Twitter
Image courtesy of JoyosityThe Friday Wrap is a curated rundown of news, reports and posts from the past week that, while they didn’t go viral or attract much attention, are still interesting and useful for communications professionals. I select Wrap items from my link blog, which you’re welcome to follow.
Top PR agencies commit to Wikipedia’s community standards—A group of the world’s biggest PR agencies has…
Posted on June 6, 2014 9:49 am by Shel Holtz | Content | Advertising | Brands | Facebook | Marketing | Mobile | PR | Research | Search | Social Media | Twitter | Video
Dalek cupcake wrappersGreetings from Toronto, site of the 2014 IABC World Conference. The city has dished up some great weather, which I plan to enjoy as soon as I finish up this week’s Wrap, a review of news and posts from the last week that might have flown by under your radar but are still of interest and use to communicators.…
Posted on May 30, 2014 4:03 am by Shel Holtz | Content | Advertising | Brands | Crisis Communication | Instant Messaging | Marketing | Mobile | Research | Search | Social Media | Social networks
The Friday Wrap is a curated rundown of news, reports and posts from the past week that, while they didn’t go viral or attract much attention, are still interesting and useful for communications professionals. I select Wrap items from my link blog, which you’re welcome to follow.
Tale #1: Chevron—Hashtag hijacking is nothing new, though it’s still remarkable that there are still big brands…
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