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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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The leaders of Allergan’s Human Resources department—about a dozen of us—spent a weekend in the early 1990s at a retreat in the mountains somewhere not too far from corporate headquarters in Irvine, California. The retreat was designed to host a “ropes course,” an experience that’s supposed to help strengthen a team.

These courses—also called a “challenge course”—engage participants in outdoor activities involving cables, ropes, and obstacles, along with “low”…

Rocking Cross-Functional Teams

A bold claim was made in a recent post by Ted Bauer, a content guy interested in engagement, management, and leadership. He wrote:

Cross-functional teams are almost completely and entirely bullshit.

Bauer’s conclusion is based on personal experience, but also on results of a study published in the Harvard Business Review that found 75% of the cross-functional teams studied were dysfunctional. That dysfunction was…

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