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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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Announcing the “Stop Blocking” campaign

I have never been a fan of the business practice of blocking employee access to online content (as you know if you read this blog). I believe the practice kills trust and prevents employee engagement. Prospective employees see it as a big sign that says, “Don’t work here.” The issues that lead companies to block access are better addressed by strong supervision and effective management instead of technical restrictions. Much of the content that is blocked is valuable from a business standpoint; that value just hasn’t been recognized by those who make the kneejerk decision to block. The arguments that support blocking are based on flawed calculations and distorted reporting. And the investment required to block access can better be invested in anything from customer service to corporate social responsibility initiatives.

Shel HoltzI have finally decided to do more than just gripe about blocking practices on my blog and podcast. Effective today, I have launched a blog and wiki as the foundation of a campaign to educate the business world about the arguments against wholesale blocking of online content. These arguments don’t get a lot of publicity; they’re not as sensational as “studies” from organizations that benefit from the fear they produce with headlines like “$5 billion in lost productivity attributed to Facebook.” It is my hope that the “Stop Blocking” campaign will serve as a resource to those who want to make a business case supporting open access.

The blog—which serves as the campaign home page—will report on goings-on in the blocking realm. The wiki, though, is the heart of the effort, where anyone interested in participating can contribute arguments, evidence, case studies, research, links to articles, anything that helps make the case that the benefits of open access far outweigh the risks, and that there are better ways to address the prospect of employees who abuse the privilege. In order to manage wiki spam, I’ve set up the MediaWiki to require you to register in order to contribute or edit content. I encourage you to take the minute or so required to create an account so you can become part of the movement.

There’s also a petition associated with the campaign. Your signature is appreciated. I won’t link to it here in the hopes that you’ll visit the campaign site in order to find it.

I’m also interested in anyone who can produce better graphics for the badges than I have (I’m no designer), as well as WordPress and MediaWiki talent who can improve the design and functionality of these tools.

And, of course, since this is a new site, I’d be grateful for any reports of anything that doesn’t work right. (It’s my very first experience using the MediaWiki platform.)

So please visit the site, contribute to the wiki, display one of the badges (linking to the Stop Blocking campaign) on your blog, and do what you can to take advantage of social media and word-of-mouth to spread the Stop Blocking message that the mainstream media has been ignoring. I am grateful for your support and anxious to see where this goes.

Comments
  • 1.Shel,

    I commend your efforts. I think companies need to trust their employees to do the right thing. An open access policy is the best way to attract the best and brightest.

    Having said that, I would like to put on my HR hat for a moment. It is not a matter of productivity. If we adopt this policy, we need to make sure that we take into account sites that offend or create a hostile work environment. Working in a cube environment can expose colleagues to another employee's viewing preferences. What is acceptable to one person may not be to another. Clearly, what we gain from a productivity aspect, we don't want to lose from a liability perspective.

    So as you suggest, creating guidelines and measures for conflict resolution is critical.

    Dan Greenfield | September 2007

  • 2.Absolutely, Dan. I am not in favor of letting employees use these resources for nefarious or counterproductive purposes. I am simply for acknowledging that technology isn't the issue -- behaviors are -- and that these are most appropriately managed by supervisors, not IT. Companies that block access to porn don't also station people at building entrances to check purses and briefcases to ensure no print porn is entering the workplace, yet print porn can produce the same deleterious results as online porn. They are both best addressed by well-trained supervisors.

    As for productivity, this is the issue being promoted most in the press, thanks to studies that present calculations that "prove" the productivity loss. The arguments that get the most ink (or pixels) are the ones that need to be rebuffed most strongly.

    I appreciate your comments!

    Shel Holtz | September 2007 | Concord, CA

  • 3.One new subscriber from Anothr Alerts

  • 4.Don't be so hard on yourself about the badge graphics, Shel. They are right on the money, and I think that the campaign is also a great idea. Any problems, as you wrote in the comments, can easily be "addressed by well-trained supervisors."

    Cheers,

    Parker

    Parker | September 2007

  • 5.You entered a dangerous world. You do realize it's you against the big fishes? I wish you all the good luck in the world and I hope you succeed.

    promovare seo | December 2007

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