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Shel Holtz
Communicating at the Intersection of Business and Technology
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Blogger relations for Click.TV

I’ve watched, read, and commented on any number of blogger relations efforts, from Andy Abramson‘s oustanding work with the Nokia n90 to Edelman’s controversial outreach program for Wal*Mart (here, here, and here. I figured it was about time to stop watching from the sidelines and try my hand at this myself.

Last night, I took the first public steps in a blogger relations program for my client, Click.TV. A batch of emails went out to bloggers and video bloggers inviting them to participate.

This is the first time I’ve ever done work with a startup—my clientele is generally in the Fortune 1000 range—but when the company’s founder and president, Mike Lanza, demo’d the product for me, I was genuinely excited. Combine being a believer in the product with a desire to try my hand at a blogger relations program, and it was a no-brainer.

I must admit to a certain amount of trepidation, since blogger relations is a new field and everybody who tries it is feeling his or her way around. For example, I sent the emails out under my name so I could coordinate the responses, leaving Mike free to manage the business. I did this fully aware of Weblogs CEO Jason Calcanis’s response to a PR person who sent out a well-crafted pitch (in my and Jim Horton’s opinion:

If you want to be credible in the blogosphere please do not have your PR people beg for links…. beg for links yourself! Blogs about being authentic and direct. You don’t have PR people write blog posts for you and you don’t have PR people lobby for links…  come on people, get with the program.

You can read the entire pitch here.

Horton, one of the best and most thoughtful PR pros I know, doesn’t think the pitch was done badly. The PR person disclosed her relationship, Jim observes, and wasn’t pushy. Today on episode 129 of The Hobson & Holtz Report, Neville and I will talk about who should send out a blogger relations pitch.

In any case, the response so far to my email has been entirely positive. Although I’ve heard from only a handful of the people I contacted, they’re all influential and highly-regarded bloggers. It helps that the product itself is interesting and compelling. Click.TV, as I said in my email, “puts an end to the pause/play nature of video. Producers create comments in the video that function like bookmarks so viewers can hop around a video as they wish. Second, on sites that integrate Click.TV code into their web pages, viewers can add their own comments, making online video a community experience.”

Still, I’m waiting for somebody to take issue with the approach. The early positive responses, along with Andy Abramson’s nod of approval (he graciously peer-reviewed my plan), are encouraging.

The blogger relations program consists of a blogger relations blog (in the n90 mold; I’ll provide a link when it’s officially open for business) and early access to the Click.TV tools so bloggers and video bloggers will be able to create their own Click.TV-based videos. They’ll be able to show off what anybody will be able to do when the Click.TV sharing site launches down the road.

I’m going to continue blogging my experience with this project for a couple reasons. First, as is the case with nearly everything I blog, writing about it helps clarify my thinking. Second, I’m hopeful a chronicle of the project will be useful for others who decide to undertake a blogger relations program. Third, I hope it will help provide complete disclosure and transparency about the project. And finally, it doesn’t hurt Click.TV if I write about it here.

12/31/69 | 9 Comments | Blogger relations for Click.TV

Comments
  • 1.Good luck with the project, Shel. It will be fascinating to read your on-the-spot journal about it.

    Lee | April 2006 | Adelaide

  • 2.Shel,
    Great way to approach the project. I have two clients in similar situations, and the fear of blogger backlash has them gathering names instead of contacting bloggers directly.

    Might I suggest you consider the impact of using smaller blogs to spread the message? They tend to work harder because they need the traffic more, and 100 small to medium blogs talking about your project is better in the search engines than a few A-listers. If the project is worthy, the A-listers will pick up the story. If it crashes and burns, there is less "damage" done.

    I'm excited about the video possibilities for ClickTV. If you're open to it. I'd like to share notes with you in the future, as I have two prospects using video in the employment space, and we want to create a "video blogosphere," educating on the use of video for business purposes.

    James Durbin | April 2006 | St Louis

  • 3.James, thanks for your input. In fact, the selection of bloggers we identified covers a range from a few A-listers to many smaller bloggers doing good work and generating some inbound links (according to Technorati).

    I'd be happy to continue sharing notes with you...

    Shel Holtz, ABC | April 2006 | Concord, CA

  • 4.How does your client feel about your blogging about the program?

    Josh Morgan | April 2006 | El Dorado Hills, CA

  • 5.Josh, blogging the program was part of the proposal I submitted. It may seem self-serving as a means of generating more coverage of Click.TV, but following the Wal*Mart/Edelman experience, I felt absolute transparency was the best approach, and Click.TV's Mike Lanza agreed. I noted that Niall Cook at Hill & Knowlton in the UK is following suit with one of his clients.

    Shel Holtz | April 2006 | Chicago, IL

  • 6.Blogging the program is half the point in my view. Businesses (and the media) are looking for concrete success stories, and this method is one that hasn't been tried (though talked about extensively).

    If ClickTV has a successful campaign, PR shops will take note and copy Shel, instead of starting a blog and entering press releases as posts ad nauseum.

    I'm looking forward to when this style catches on in the local retail market. I think it's easier to gauge success in small businesses than with larger brands.

    James Durbin | April 2006 | St Louis

  • 7.John Cass critiques Shel Holtz's use of the word "blogger relations," for his click.TV outreach effort

  • 8.Be sure and follow Shel as he promotes a technology that embeds comment bookmarks into online video to enable a more interactive video experience.

  • 9.Global relief agency Oxfam brings us an interesting case study on social media relations??? ability to raise awareness. It's raising $35 million to help East Africa deal with a drought-inflicted crisis. Like many non-profits, Oxfam did not have the budget to launch a traditional multinational awareness campaign. Instead the Gold

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