Holtz Communications + Technology

On “For Immediate Release” yesterday, I reported on results of a study that focus on the increased use of mobile telephones for activities other than phone calls. Consumers use an average of 4.8 features on their handsets, ranging from text messaging (the most dominant use) to software downloads, coupon retrieval, and alert services. My point was the companies ignore mobile phones as a…

Last week, one comment kept recurring at Lawrence Ragan Communications’ annual Web Content Management conference in Chicago: “Why don’t they have WiFi?”

The conference was held at the ancient Knickerbocker hotel, where in-room broadband ran $9.95 a night. (The day is coming when hotel-wide WiFi will be free.) You even had to pay, I was told, when connecting to the WiFi in the lobby. And…