△ MENU/TOP △

Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
SearchClose Icon

Revisiting the PR licensing debate

There’s a debate in PR circles—a decades-old debate—that centers around whether PR practitioners should be licensed. We can never be viewed as a real profession, the argument goes, until we all measure up to the same tested standards. Doctors, lawyers, accountants, and a host of other lines of work that are viewed as professions all require licenses or certification in order for a practitioner to play his trade.

The argument against certification is simple. For doctors, lawyers, and accountants, there is a clear-cut right way and wrong way to do things; coloring outside the lines is not only wrong, it can get you thrown in jail. In communications, however, there is so much leeway for alternative approaches that it would be impossible to develop an empirical test. (Accreditation—the route generally taken in the profession—is more subjective and designates only that the accredited communicator is well-grounded in the basics.)

Several countries in Europe and Asia do require certification for PR practitioners. One of them is Wales, where Marc Evans, chairman of the Chartered Institute of Public Relations (CIPR), claims certification is one of the major reasons PR has earned new respect in that country: “This achievement confers a seal of professionalism on the industry and is public recognition of the valuable role PR plays in the UK???s economic, cultural and political life,” Evans writes in icWales.

The PR boom in Wales is also the result of “a changing attitude toward the profession,” Evans says, as business leaders recognize the importance of PR in helping companies manage their reputations.

How CEOs view PR is part of this change in perception. They are becoming more aware of the impact reputation has on the bottom line and that professional PR counsel is central to the strategic management of their organisation, requiring a presence in the boardroom.

Further, PR professionals are getting better at demonstrating the impact they’ve had through solid measurement techniques, according to Evans.

Much of what Evans writes is common sense, and it’s in his own enlightened self-interest as chairman of the CIPR to tout the benefits of certification. But Evans also points to a comprehensive study on the state of the profession in Wales that, he says, proves the points he’s making.

I’ve never been a fan of the certification idea. Imagine trying to certify novelists or talk show hosts or interior decorators, all of which somehow manage to be viewed as professions without the need for licensing. But it still is worth revisiting as the process seems to have had an impact in Wales.

11/22/05 | 9 Comments | Revisiting the PR licensing debate

Comments
  • 1.>>I?ve never been a fan of the certification idea. Imagine trying to certify novelists or talk show hosts or interior decorators, all of which somehow manage to be viewed as professions without the need for licensing.<<

    I'm not warm and fuzzy about certification either but your counter examples don't hold water to the issue. Although I don't run in these profession's circles, I highly doubt that novelists, interior decorators, talk show hosts, .e .al, sit around in group meetings bemoaning that they don't have a seat at the management table; which is a common lament of PR/Communicators.

    And your recent calls for the profession to step up and get it's act together to impress on business management its value and credibility, while laudable, is an excercise in futility. After all, this call has been made for more than two decades, perhaps three, and I'd argue the professional is in a more dismal state of affairs today than it was in the early 80's when I joined its ranks.

    Of course, if they weren't so pathetically weak spined and ineffectual, IABC & PRSA could have probably done the job through strong and vigorous application of their ethics codes. But neither code - nor acceditation for that matter - is worth the paper its written one in terms of helping to impart credibility on the profession.

    Since the professional associations haven't addressed this festering problem, it's probably time to require a license and a codified code of conduct - with appropriate civil and/or legal penalties for non-compliance - in order to gain some respect among business leaders.

    Craig Jolley | November 2005

  • 2.Craig, the analogy was restricted to the creative nature of the work. I recall one department store where the communication challenge was loss prevention. The solution -- given the nature of the average age of employees -- was a comic book with loss prevention super heroes. It was clever and it worked. How do you build that kind of thinking into a certification exam? For accountings, you can either put numbers in a column or you can't. Certification exams are just too black and white for the nature of communication. IMHO, of course.

    Shel Holtz | November 2005 | Concord, CA

  • 3.Edward Bernays spent the last years of his life following this dream. http://tinyurl.com/7bw8v

    When he turned 100, the only legislative attempt at adoption was defeated.

    State certification / licensing does not make sense for a social science. Let the college degrees, professional association certifications and/or the life / professional experience tell the tale of a valid or trustworthy practitioner.

    Craig, PR is a 'very' young profession / discipline. To be working on acceptance for only a few decades isn't that long, really. I'll agree that the professional associations have yet to live up to their potential. Still, it is early.

    In the present political climate, having a codified process that could be prosecuted might well open the door to abuses far beyond what any practitioner may undertake.

    The good side is, many practitioners have achieved acceptance in business by exhibiting best practices and transparent tactics. Time will tell. Doctors, for instance, in the US only started organizing professional associations and licensing in the early 19th century. We have a long way to go.

    Robert French | November 2005 | Auburn, AL USA

  • 4.Shel, Wales doesn't have the type of licensing system that I think you are talking about. What has happened is that the UK Institute of Public Relations has gained a Royal Charter and is now the Chartered Institute of Public Relations.

    You can read more about it at http://www.cipr.co.uk or a direct link to the news release at:

    http://www.cipr.co.uk/charterspecial/release_170205.htm

    Stuart Bruce | November 2005 | Leeds, UK

  • 5.I found your "Revisiting the PR licensing debate" piece very interesting. I can't help but wonder one thing: was the lack of respect for PR in Wales really because of licensing or was it because of a lack of understanding of the value of PR? Better yet, the PR industry in Wales probably needed some good PR. (I've made the same point in PRWeek about the U.S. PR industry.) As a PR practictioner, I find it troubling that PR professionals still have to convince people that PR does add value. You made another great point: there is no right or wrong way to approach PR. There are no hard rules on how to write a press release, pitch a story, or position a client. Licensing is a short term solution. The bottom line is that PR must demonstrate that it adds value to companies' bottom lines. Otherwise, license or no license, PR practitioners will not be respected.

    Wayne E. Pollard
    Author, "Minds Before Market Share: The Art of Public Relations"

    Wayne E. Pollard | November 2005 | New Jersey

  • 6.Thanks, Stuart. The article I read in no way made that clear -- usually, "chartered" is synonymous with "certified" or "licensed," as in Canada's chartered public accountants!

    Shel Holtz | November 2005 | Concord, CA

  • 7.Shel,

    Thanks for this. The licensing/certification issue in the UK aside, there's still a "fascination" here in the US with requiring PR's to be licensed in some form or fashion.

    I'm of the personal opinion, however, that licensing won't really address the heart of the matter. That is, PR people won't get the respect they desire just because they have a license to practice. PR's have to enforce their own code of conduct, put some muscle behind the various accreditations available and stand up for our discipline in the board room and the executive suite when the opportunity presents itself.

    I've added your post to my daily list of blog posts to read for Monday's (11/21) "Much Ado About Marketing" blog. Hopefully, this will get some more people taking part in the debate.

    Thanks again,

    Mike Bawden
    Brand Central Station

    Mike Bawden | November 2005 | USA

  • 8.Shel Holtz provides an update on the PR licensing debate on his blog. To tell the truth, I wasn't even aware of a serious debate on this matter but have always considered it to be more like a lingering flirtation. Shel does a nice job summarizing the...

  • 9.As Stuart Bruce kindly points out (comment #04 above) our achievement was obtaining 'Chartered' status, which is in the gift of the Crown and follows a rigorous vetting procedure which examines how we as a professional body conduct our affairs and what we aim to achieve.

    This is the benchmark of quality that the UK applies to professional organisations and is not easily won.

    It is important to us for the reasons some of your other contributors note: it is essential that the best practitioners begin to nail their colours to the mast - insisting that their members abide by codes of professional and ethical conduct (and applying their own sanctions to their members when they don't) and doing all they can to ensure that members are committed to continuous professional development.

    We cannot apply the same weight of sanctions that can be applied where conduct is also subject to direct regulation (law, medicine, etc) but we must do more and say more to show that honest and ethical practice is at the core of what we do and how we advise our clients. We should also focus on advising best actions as much as communications (my own practice veers to this - my first words to new clients are - "do it right - say it right - to get it right" (see http://www.civitascymru.co.uk for more on this).

    CIPR last week received evidence from independent researchers, commissioned with help from the government, that found robust new evidence of the size of the industry and its contribution to the bottom line for the UK's economy [Printed copies of the full ?PR Today? report are available from the CIPR for GBP 50 plus postage (and in Europe, VAT). For details email: .(JavaScript must be enabled to view this email address) ].

    In my own work, I emphasize the essential role that communications plays in building and developing the civic society - it is both a component and a product of democracy.

    Marc Evans | November 2005 | Wales, United Kingdom

Comment Form

« Back