Posted on August 21, 2017 8:17 am by Shel Holtz | For Immediate Release

Cross-posted from the FIR Podcast Network
Nora Ganim Barnes and Michael Harry Klein joined host Shel Holtz for conversations about these topics:
- A brand’s response to a consumer suggestion on Facebook struck the consumer who made the suggestion as harsh.
- Business was front-and-center in the political news last week with CEO’s abandoning U.S. President Donald Trump’s Manufacturing Advisory Council, prominent artists leaving the White…
Posted on August 14, 2017 4:08 pm by Shel Holtz | For Immediate Release

Cross-posted from the FIR Podcast Network
In the August installment of The Hobson & Holtz Report, Neville and Shel talked about these topics:
- The Society for New Communication Research has launched an initiative to assess options for the communications industry to address fake news.
- An Artificial Intelligence bot can detect plagiarism (85% of the time).
- Supporters of US President Donald Trump are amplifying their tweets…
Posted on August 7, 2017 12:41 pm by Shel Holtz | For Immediate Release

Cross-posted from the FIR Podcast Network
Sherrilynne Starkie and Christopher Barger joined host Shel Holtz for conversations about these topics:
- A federal district judge has ruled that a Loudon County, Virginia public official cannot block social media users from accessing the posts on her Facebook Page, which she set up to share information from her government role and to solicit feedback. li>
- In Canada,…
Posted on July 31, 2017 12:57 pm by Shel Holtz | For Immediate Release

Cross-posted from the FIR Podcast Network
Jen Phillips and Doug Haslam joined host Shel Holtz for conversations about these topics:
- Twitter lost $116 million and 1 million U.S. users in its last quarter. Can a $99 subscription service help it rebound?
- The top-rated social network in the American Customer Satisfaction Index’s e-business report was Google+. Yes, really. Google+.
- Procter & Gamble cut somewhere between $100 and…
Posted on July 24, 2017 12:27 pm by Shel Holtz | For Immediate Release

Cross-posted from the FIR Podcast Network
Shonali Burke and Olivier Blanchard joined host Shel Holtz for conversations about these topics:
- Gillette’s practice of mailing a razor to young men turning 18 to welcome them to manhood occasionally winds up sending the package to women and older men. Their responses on social media aren’t hurting the company a bit.
- Marketers are embracing chatbots, a trend…
Posted on July 17, 2017 12:59 pm by Shel Holtz | For Immediate Release

Cross-posted from the FIR Podcast Network
In the July installment of The Hobson & Holtz Report, Neville and Shel talked about these topics:
- A 15-year-old participating in a Work Experience program took over the Twitter account of the beleaguered Southern Rail in the U.K. The response was undoubtedly a welcome break for Southern Rail’s social media team, but what did it ultimately accomplish?
- The…
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