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Shel Holtz
Communicating at the Intersection of Business and Technology
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Killing the press release

Just to prove there’s an abundance of viewpoints on the future of the press release, I’d like to point you to David Meerman Scott‘s opinion. Scott, author of “Cashing In With Content: How Innovative Marketers Use Digital Information to Turn Browsers Into Buyers,” writes in MarketingProfs.com that the future of press releases will require precisely the behavior that has led Amy Gahran and others to insist that the press release is dead.

Let’s review: Amy says most press releases contain no news, are badly written, and drive reporters insane. Reporters consequently hate them, resulting in few getting the ink they were designed to produce. In the world of blogs and other social media, there are better ways to get your news out. Hence, press releases are relics of a bygone era.

Not so, says Scott. He starts by explaining the good old days when press releases were aimed solely at the press.

Today, savvy marketing professionals use press releases to reach buyers directly. Many marketing and PR people understand that press releases sent over the wires appear in near real time on services like Google News. But very few understand the implication that they must dramatically alter their press-release strategy if they are to maximize the effectiveness of the press release as a channel for directly communicating with consumers.

Scott suggests the new rules for press releases include this gem that should drive Amy up a wall: “Don’t just send press releases when ‘big news’ is happening;  find good reasons to send them all the time..”

I understand where Scott is coming from, but it’s exactly the kind of press release he’s advocating that lends itself better to new media. The press releases I advocate are the ones with real news that reporters and editors still want to get, the ones that become the official statement of record that reporters love to be able to search for and find in online media newsrooms.

Still, it’s interesting to get a point of view that’s diametrically opposed to the “press-release-is-dead” meme that Amy started. What it tells me is that, bankrupt or not, the press release isn’t going anywhere soon—not if advisors like Scott are wielding any influence at all over their clients.

One more note on press releases: Silicon Valley Watcher’s Tom Foremski headlined an item on Monday, “Die! Press Release! Die! Die! Die!” I wanted to ask him what he really thought. I hate it when people sugar-coat their opinions.

Press releases are nearly useless. They typically start with a tremendous amount of top-spin, they contain pat-on-the-back phrases and meaningless quotes. Often they will contain quotes from C-level executives praising their customer focus. They often contain praise from analysts, (who are almost always paid or have a customer relationship.) And so on…

Foremski (another individual I’m planning to see at the New Communications Forum this week) suggests that press releases should be deconstructed into sections and tagged to writers, editors, and publishers can “pre-assemble some of the news stories and make the information useful.” Nifty idea. Getting every company and agency to agree on a standard, on the other hand…

Details on his proposal are here.

So much hand-wringing over the poor, beseiged press release.

03/01/06 | 4 Comments | Killing the press release

Comments
  • 1.I have to agree with Amy in that press releases are a part of PR that is slowly going away. A press release tells a journalist no more than if an e-mail was sent or a blog was posted. I have to admit that I thought fondly of press releases in the beginning. When I was taught the fundamentals of the format and execution I thought to myself, "This is a great way to get in touch with a journalist to get my story heard."
    I like to think of myself as someone who has a grasp on AP style and journalistic writing, but I know a few journalist that have said that if a press release is flawed in regards to AP they do not fool with it. If a PR practitioner does not have the time to go over their work and check for simple errors then the journalist will not feel inclined to pick up the story.
    You see, press releases are a part of PR that is trying to move forward. In the near future, I see news stories getting out to journalist in a more efficient manner. With all this talk about new technology one would think that press releases will be addressed in how to make them easier, more efficient, or elimination of the tool all together. I guess we shall soon see.

    Christina Brasher | March 2006 | Auburn University

  • 2.I posted about this article yesterday and I have one major problem with David Meerman Scott's opinion, though I disagree heartily (as you may know) with the "press release it dead" meme.

    "Don't just send press releases when 'big news' is happening; find good reasons to send them all the time."

    While I think it is good to get your information out there, I think advice like this breeds what I will call ?junk? releases. It also takes the focus off what should really be happening, which is good communication with the public.

    Amy Gahran also had a good post in Contentious on Monday about a company that recently caught her eye with a very targeted search-engine optimized press release.

    Kami Huyse | March 2006 | Communication Overtones

  • 3.The actual Mark Twain quote is The report of my death was an exaggeration. When it comes to the much maligned press release, no matter how much some might wish the death notice to be true, the press release as

  • 4.Hi, Shel

    It's flattering that you've credited me for starting the call for the mercy killing of the traditional press release, but I assure you I'm far from the first person to air that view.

    Tom Fomenski offered a superb proposal for how to repackage the information currently shoehorned into the stodgy press release format, in order to make it more useful and appealing to journalists and others.

    After all, no communication works if it doesn't work for the intended audience. And that's the main problem with the stodgy, fake-new, spin-dripping traditional press release format: The target audiences don't like it, and the format actively undermines its own credibility and usefulness -- **even when the writing doesn't suck** So what's the point?

    I'll be writing more about this later, probably over the weekend. I'm pretty slammed right now.

    Good to hear from you,

    - Amy Gahran
    RightConversation.com
    Contentious.com

    Amy Gahran | March 2006 | Boulder, CO

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