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Shel Holtz
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Shel Holtz’s Crisis Communications Presentation at New Communications Forum 2009

imageContent summary: Shel Holtz delivered the closing keynote of the opening day at the Society for New Communications Research New Communications Forum on Monday, April 27, 2009.

The presentation, “Social Media and Crisis Communications (Revisited)” updated the breakout session Shel presented at the first NewComm Forum in 2005.

Both audio and PowerPoint are available here.


Special thanks to Michael Procopio, who recorded the session, and Kenny Yeung, who shot the photo.

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05/05/09 | 1 Comment | Shel Holtz’s Crisis Communications Presentation at New Communications Forum 2009

Comments

  • 1.Hi Shel, this was a great presentation. I liked how you tied together some of the most recent events and how social media engaged the public so quickly. I still don't quite understand why people were offended by the Motrin Moms commercial, but that just goes to show that you can't always predict what might flare up into a "crisis."

    I'd like to post your PowerPoint and audio on my blog - ProCommunicator.com - for my readers to enjoy - if that's okay with you. I have a blog that is read by most public information officers and public affairs folks in the Government section.

    Thanks again. I'm going to enjoy surfing your site for more great stuff!

    Kelly Huston | May 2009 | Sacramento, CA

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