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Shel Holtz
Communicating at the Intersection of Business and Technology
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Rocketboom debuts its ad

Funny, isn’t it, that the blogosphere was abuzz when Rocketboom auctioned an ad, but barely a whisper was heard yesterday when the ad debuted at the end of the normal Monday segment. More attention should be paid.

This whole social computing phenomenon is gradually, glacially changing the face of communications, covering the spectrum of advertising, marketing, and public relations, along with all their sub-classes (like investor relations and employee communications). Steve Rubel reported yesterday on a Forrester report on social computing that reached this conclusion:

To thrive in an era of Social Computing, companies must abandon top-down management and communication tactics, weave communities into their products and services, use employees and partners as marketers, and become part of a living fabric of brand loyalists.

It’s a great quote, one I’m sure will be cited repeatedly for many months. Yet whenever I sit down to watch television (I just can’t stop watching “24”), I still have to fast-forward through those 30-second spots, the death of which has been (prematurely) proclaimed by so many. (Thank God for TiVo.) Change comes slowly to entrenched institutions, especially when so many different players perpetuate traditional strategies even though their effectiveness may be eroding faster than Santa Monica hillsides during a monsoon. Clients, agencies, producers, media brokers and buyers and television and radio stations represent an infrastructure that won’t easily abandon its bread-and-butter product. It would be like asking an automobile supply chain to suddenly stop making cars and shift to producing Segways.

But anybody involved in communication should watch the first ad on Rocketboom and consider the model the daily newslike video blog has introduced. In case you missed the story—or have forgotten—a company called TRM won the auction. TRM recruits people to sell its ATMs into retail outlets. Part of the deal was that Rocketboom would create the commercials, which would run at the conclusion of each daily episode for a week.

Shel Holtz

The Rocketboom team has created an episodic ad campaign featuring host Amanda Congdon in a comic strip-like series. As described in We are the Media, a blog dedicated to the “vlogosphere” (dear God, not another osphere):

Because they are not limited to television???s thirty seconds, they have added subtlety and intruigue and a great narrative story to the advertisements that will make Rocketboom subscribers sit on the edge of their seats waiting for the next days advertisement.

Equally important is that the ad fits seamlessly with the whole Rocketboom ethos. Regular viewers of Rocketboom will not skip the ad because the ad is part of Rocketboom, not an irrelevant interruption. For $40,000, TRM gets about 100,000 people paying close attention to the ad and, in some cases, even watching it multiple times to pick up on subtle elements that you just won’t catch from a single viewing.

As “We are the Media’s” Bre Pettis points out, the folks at Rocketboom can report with some degree of accuracy how many times the ad has been downloaded. The real test, of course, will be in the number of viewers who become sales agents for TRM. But whether or not TRM meets its goals with the ads (you have to figure these ads would produce better results for a more mainstream product or service), the campaign crystallizes the potential for advertising in the social computing era. The only question is how long it will take for those clients locked into the mainstream advertising world to figure it out.

03/14/06 | 8 Comments | Rocketboom debuts its ad

Comments
  • 1.Shel,

    The difference between the Rocketboom ad and a 30 second spot is that of choice.

    As you point out, you skip the TV ads on TiVO (I don't think I could live with TiVo). For you and me, those ads are dead to us. And when I am forced to sit through an ad, I consider it a disruption and hold that against the company.

    With the Rocketboom ad, individuals are opting to see it because, as you point out, it is an extension of the content. It is relevant, I want it.

    The jury is still out on whether these ads will really result in more sales agents for TRM, but on a psychological level, it is always better to be speaking to a receptive audience.

    There is a fine line between innovation and foolishness, but I want to be a part of a company willing to look silly now to be viewed as brilliant later.

    Jeffrey Tree, | March 2006

  • 2.Spot on, Jeffrey. Of course, none of Rocketboom's viewers would choose to get pitched as an ATM sales rep. It's the notion that the ad is part of Rocketboom that leads viewers to choose to watch, and that's a model that will work for just about any advertiser.

    Shel | March 2006 | Concord, CA

  • 3.> Regular viewers of Rocketboom will not skip the ad ...

    Not entirley correct. I am a long-time Rocketboom viewer. As soon as I figured out that I was watching a commercial, I ended it. Closed the browser, went on to other "real" content. Today. I skipped it altogether. I suspect that busy people will skip the ads.

    Jon | March 2006

  • 4.Undoubtedly true, Jon. In fact, I confess that there are days when Rocketboom starts playing, I see that it's dealing with something in which I have no interest, and I delete it without watching. However, given that most viewers probably watch all of Rocketeboom (heck, it's only three minutes long) and that the ad is done by Andrew and crew and stars Amanda, and adopts the same tone and style, I believe MOST viewers will stick with it.

    Shel | March 2006 | Concord, CA

  • 5.The text below is from a post by leading PR practitioner Shel Holtz. In it he highlights the importance of embracing the new ’social web’ (also known as ‘Web 2.0′).
    This whole social computing phenomenon is gradually, glacially ...

  • 6.Rocketboom is a hit-or-miss deal for me as well, Shel. Some shows are laugh-out-loud funny, while don't work for me at all.

    I had forgotten about the TRM campaign and actually watched the first ad in its entirety on Monday without realizing it was an ad. In that sense, I think, Rocketboom did an excellent job of blending it into the video podcast. But now, after day three of the campaign, I've had just about enough. I just don't think the ads are very compelling, and I'm absolutely NOT on the edge of my seat, waiting for tomorrow's installment.

    Still, I will be curious to know whether TRM will ultimately deem the campaign a success in the final analysis.

    Bryan Person | March 2006 | Boston

  • 7.Bryan, I think the Rocketboom MODEL is what's important, not necessarily their execution on this particular ad series. (I haven't seen today's installment yet.)

    Shel | March 2006 | Concord, CA

  • 8.Oh, absolutely. And I hope it pays off handsomely for both parties, which would help pave the way for more podcasters and video podcasters to be able to do the same.

    Bryan Person | March 2006

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