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Shel Holtz
Communicating at the Intersection of Business and Technology
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Fewer comments doesn’t mean the conversation is dying

I’ve been pondering Mitch Joel’s post lamenting the declining number of comments left on the blogs he reads. Readership has not declined, according to Mitch. Instead, it seems readers are opting to comment by writing posts for their own blogs. Finding a way to revitalize trackbacks—which have all but vanished due to their vulnerability to spam—might be the only way to revitalize the conversation.

Back in September 2004, blogging innovator Dave Winer was interviewed by the Online Journalism Review in in an article about comment spam. He noted then that he didn’t believe comments were an intrinsic part of a blog.

Instead, Winer thinks commenters should simply run their own blog if they want to comment. While he thinks that all the war tactics by bloggers will ultimately fail, he says that Google itself could solve the problem by adjusting PageRank so that it doesn’t weight links from comments as heavily as links within blog posts or on other pages.

Winer was a little ahead of his time. Not enough people had their own blogs in 2004 and comments were the only way they could join in the discussion. With far more blogs in operation today, it’s easier for a lot of readers to use their own blogs to voice their opinions. And why wouldn’t they? After all, every blogger wants his posts to be seen by his readers.

Personally, I believe a blog needs to have comments open (Winer’s does not) in order to qualify as a blog (otherwise it’s just a website for publication of personal commentary) but I don’t see a dearth of comments as a sign that the conversation is quieting. I check Technorati daily for links to my blog and routinely find items that others have written about one post of mine or another. I sometimes leave comments on those posts or, if several bloggers have written about a single one of my posts, I’ll follow up with a new post of my own. This is conversation evolved.

I don’t believe trackbacks will change anything, however, even if we find a way to keep the spammers from using them. Many of us (myself included) have shut off trackbacks because of its vulnerability to spam. (Akismet handles spam on my blog but doesn’t address trackbacks.) The reason shutting off trackbacks doesn’t bother me, though, is that most people don’t understand these technically challenging utilities to begin with. Try explaining trackbacks to someone who doesn’t know what they are and watch the mask of confusion transform his face. The limited number of people who grasp trackbacks has always been so low that its use is far from representative of the general blogging population. (I have to admit that the hassle of leaving a trackback—writing my post, getting the trackback URL, returning to the original post, finding the trackback field, pasting in the URL—kept me from doing it in a lot of cases. Using Technorati, on the other hand, gives you one-click access to most of the posts that are talking about what you have written.

At a party, you can stand by the punchbowl where the conversation was taking place 15 minutes ago and lament that everybody has vanished. Or you can walk into the den where everybody has moved and where they are now engaged in a great conversation. So it is on the web. Follow the conversation wherever it goes. But the conversation is as strong as it ever was, if not stronger.

Update: In the comments, a few people have suggested trackbacks are, indeed, the answer. I’ve updated my Akismet module, which offers a trackback workaround within Expression Engine, my blogging platform, but EE still doesn’t handle trackbacks in a way that provides for moderation. However, there is a lot of sentiment to the effect that trackbacks are dead, like this one, which includes reference ro Rubel’s view of the issue.

Comments
  • 1.I think another benefit to what you recommend is that it adds more weight to the conversation if you bring it into your own space. People tend to be more vicious and less thoughtful in comments left on other people's blogs. Especially if they can do so under a pseudonym, etc. But posting your own thoughts on your own blog to share your reactions to other people's thoughts requires more intentionality, and hopefully adds more relevant commentary to the conversation. It's always difficult as a blogger to deal with people who aren't willing to bring their own thoughts (in the form of their own blogs) fully into the conversation.

    Tiffany | July 2007

  • 2.Tiffany, you make an excellent point, and one that had not occurred to me. Thanks for the comment!

    Shel Holtz | July 2007 | Appleton, WI

  • 3.Hi Shel,

    I think that being able to search Technorati for blogs that have linked to you is no substitute for Trackbacks. As the author, you will search Technorati. But I, as a reader of your blog, need to see the Trackbacks along with the Comments to know that the conversation has been picked up by another blogger on her own site.

    Joseph Thornley | July 2007 | Ottawa

  • 4.I don't disagree with the notion, Joe, but when only a handful of the people who post an item take the time and trouble (or even know how) to leave a trackback, those trackbacks leave an inaccurate notion of how many people really DID blog about your post. I include a link in my right-hand sidebar column to Technorati's listing of links to my blog; perhaps there's a better way to do that on a per-post basis that hasn't occurred to me. (Perhaps Technorati could come up with a way to do that.)

    In any case, as long as I cannot defeat trackback spam, I'm stuck with Technorati as my only option.

    Shel Holtz | July 2007 | Appleton, WI

  • 5.I'm with Joseph on this. Trackbacks should be enabled, along with comments. Trackbacks are an integral part of blogging's credibility -- one more way that the author cannot control the conversation.

    Wordpress allows you to moderate all comments and trackbacks and I think that unless you are a Top 100 blog, there's no reason you can't put in the time to moderate.

    Tracking back to other blogs is done automatically in most cases. But it's not foolproof and its frustrating when it doesn't work. If nothing else, it would be great to have better cross-platform compatibility for trackbacks.

    Dominic Jones | July 2007 | Toronto

  • 6.You cannot moderate trackbacks in Expression Engine, Dominic, which is the platform I use. I've made the recommendation several times. I installed Akismet, but for EE, Akismet deals only with comments, not trackbacks.

    Shel Holtz | July 2007 | Appleton, WI

  • 7.I no longer follow blogs that don't allow comments or even ask me to subscribe as a member of the blog first. If I can't easily comment, I am just not interested. You would have to be a brilliant writer, probably published in established media outlets, for me to care about reading your pontifications without the chance of participating.

    Gloria Hildebrandt | July 2007 | Georgetown, Ont. Canada

  • 8.Shel,

    I think Akismet is the same in WordPress -- only filters comments.

    I moderate the trackbacks manually and don't find it a problem at all. That's just my blog, and it could be different with others.

    Thing is, if blogs are getting a lot of trackback spam, wouldn't that suggest that a lot of the inlinks them are low quality? That would call into question the "authority" i.e. Technorati ranking of the blogs in question, and the whole authority system we're currently using.

    I see trackbacks as a core part of the conversation. They allow people to participate, but to do so in more depth than typically would work in a comment. They give the original blog and the commenting blog equal standing. Dave Winer can do what he likes because he's earned the right, but a corporate blog, for example, should support trackbacks and comments if it's going to be credible. Blogs that don't permit trackbacks can be seen as trying to limit or control the conversation, or as a sign of insecurity.

    That's no comment about your decision not to allow trackbacks, which you've explained, just a general comment.

    Dominic Jones | July 2007 | Toronto

  • 9.Dominic, unfortunately you cannot moderate trackbacks in Expression Engine. Has to do with the way the software is written.

    Gloria, I agree; if you cannot comment on a blog, it's a website with personal commentary, not a blog. (That's a point of disagreement, but it's the way I feel.) Still, a lot of people are opting not to comment (per the Mitch Joel post that kicked this all off), opting instead to post to their own blogs.

    Shel Holtz | July 2007 | Appleton, WI

  • 10.Shel: Here's a comment. I keyed in blob.holtz.com, and got an error. This must be your fault, somehow.

    As for trackbacks, there are several ways to post the results of Technorati or Google Blog Search on your blog, but a trackback relates the link directly to the post that was being referenced, which is even better.

    Without some form of showing your readers the depth and breadth of the conversation that's taking place, a lot of them will miss out on the other blogs out there that have joined you in debating a topic.

    Eric Eggertson | July 2007

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