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Shel Holtz
Communicating at the Intersection of Business and Technology
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The continuing need for professional journalism

imageI’ve been picking up a lot of increased chatter echoing the notion that the crowd—bloggers, Twitterers, and so forth—are poised to render the professional journalism unnecessary. These screeds generally decry journalism’s shortcomings and argue that the existence of so many observers, each passionate about their own interests, will produce better reporting.

Max Kalehoff recently cited Eric Burns, author of All the News That’s Unfit to Print suggesting that there has never been a golden age of journalism because of, in short, all the bad reporting that occurred. But Burns—evidently responding to Thomas Jefferson’s assertion that “were it left to me to decide whether we should have a government without newspapers or newspapers without a government, I should not hesitate a moment to prefer the latter”—added:

One of the reasons that the republic is not imperiled by irresponsible journalism is that we have had such an explosion in journalistic outlets—yes, we???re losing newspapers but we???re certainly gaining on the Internet ???- that irresponsible journalism is going to be detected today more easily than it ever was before.

Burns’ quote doesn’t quite definitively suggest that bloggers and other citizen reporters can replace professional journalism. Dave Winer, on the other hand, never a fan of journalism, has a podcast titled “Rebooting the News” (co-presented with PressThink blogger Jay Rosen) in which he repeatedly asserts that old models are failing. Not old models of publishing, mind you, but reporting itself. In a post from just a couple months ago, Winer wrote: “Why journalism is dead: The sources got blogs, or they’re using Twitter.”

Listen to enough of these voices and you’d think public relations practitioners could drop any media relations efforts at all, given the faded influence and importance of the press. It probably wouldn’t change any zealot’s mind to point out that the public still puts tremendous credence in what the media produces, well above bloggers and others (like me) who express ourselves through social channels.

To Burns’ claim that journalism has had no golden age, well, nobody ever said a “golden age” meant perfection. It just means that the activity or skill under discussion was at its peak. For example, most film historians consider 1939 to represent the golden age of cinema. It was an amazing year, featuring films like “Gone With the Wind,” “The Wizard of Oz,” “Mr. Smith Goes to Washington,” “Destry Rides Again,” “Goodbye Mr. Chips,” “Gunga Din,” “The Hound of the Bakservilles,” “Beau Geste,” “Dark Victory,” “Drums Along the Mohawk,” “The Hunchback of Notre Dame,” “Ninotchka,” “Stagecoach” and “Wuthering Heights.” But Hollywood churned out a lot of drek in that golden age, as well.

Under this definition, there certainly was a golden age of journalism, when despite biases, mistakes, lapsed ethics, and other bad behavior, newspapers and TV cranked out some remarkable stories with huge impacts. That journalists have inherent biases doesn’t negate this body of work, despite the fact that bias is often touted as an obstacle to great journalism. While everybody has biases, journalists are trained to strive for objectivity, which is a far different thing than actually being objective, which most people wrongly assert is journalism’s claim.

One of the crowning achievements of the golden age of journalism is the reporting on Watergate by a couple members of the Washington Post’s junior reporting staff, Bob Woodward and Carl Bernstein, chronicled well in their book, “All the President’s Men,” and the subsequent 1976 movie.

Shel Holtz

To all those who believe the crowd can replace journalism, watch that movie again. In about two hours, you’ll learn a lot:

  • There was a lot of mind-numbing grunt work that went into their reporting, days spent poring over records, making phone calls, following up leads. This work is drudgery beyond compare, something not a lot of bloggers and Twitterers are prepared to engage in.
  • Much of that grunt work cost money for travel and other expenses. The entity that paid Woodward and Bernstein to be part of their staff also funded the investigation. Few bloggers have those kinds of resources at their disposal. Heck, few bloggers have the time to devote to a story, given that blogging is an avocation, not a full-time paying job.
  • The original story was nothing that would catch most people’s attention. Bloggers cover what they’re passionate about, not stories they’re assigned or items that crop up on their beats.
  • The journalists were meticulous about checking their sources. A lot of that drugery came in trying to get verification from independent sources. Most bloggers will post their findings with no verification at all. (One colleague was mightily embarrassed when he blogged a story that wasn’t true. He could have learned it wasn’t true with a single phone call but, because he’s a blogger and not a journalist, that call never even occurred to him.)
  • Woodstein (as Woodward and Bernstein came to be known) were guided by older, more experienced journalists, including Ben Bradlee, Harry M. Rosenfeld, and Howard Simons. Few bloggers have mentors to show them the ropes, suggest sources to whom they should talk, and guide them in their investigations. Further, few bloggers have editors who hold them to any standards.
  • Their credentials got Woodstein access to people and records most of us wouldn’t even begin to know how to find.
  • While there is an increased amount of first-coverage emerging from the social media space, most blog posts still analyze, critique, or comment on content produced originally by professional journalists.

imageThe bottom line: Professional journalism is still sorely needed and won’t be replaced by social media. Instead, they will co-exist, complement one another, and ultimately produce a new ecosystem of news in which both forms of reporting play an integral part. The notion that bloggers eliminate the need for voices like Seymour Hersch, Ernie Pyle, or Edward R. Murrow (go rewatch “Harvest of Shame” and tell me anybody without training and professional standards could duplicate it.)

Where great journalism will be practiced remains an open question. Pro Publica, former Wall Street Journal editor Paul Steiger’s venture, has a pool of reporters who are assigned to investigative stories with a particular focus, shining “a light on exploitation of the weak by the strong and on the failures of those with power to vindicate the trust placed in them.” One Pro Publica story, on the lack of resources available to contract military personnal injured in Iraq, was published by the Los Angeles Times. Meanwhile, several newspapers are trying the online only route as their print businesses fail (the Tucson Citizen being the latest to go this route, the end of its print run just today). Other models are also being explored.

I’m confident that one or more models ultimately will prove effective and the rigor and professionalism journalists bring to the table will continue to provide a valuable mix to the enlarged world of news coverage. I hope I’m right. Without it—despite the smug assertions by bloggers that they can pick up the mantle and deliver us to a true golden age of journalism—we’re sunk without it.

And to this of us working in PR, keep improving those media relations skills. The need for them isn’t going anywhere anytime soon.

Comments
  • 1.The Continuing Need for Professional Journalism from @shel [link to post] - Posted using Chat Catcher

  • 2.Thanks for the interesting post! RT @kristen_okla: The Continuing Need for Professional Journalism from @shel [link to post] - Posted using Chat Catcher

  • 3.Those weren't journalists, they were actors. From left to right, Dustin Hoffman, Robert Redford, Jason Robards, Jack Warden, Martin Balsam. It was a great movie.

    I have been a fan of journalism, grew up with it, when I was a kid my heroes were the reporters of the NY Times and the NY Mets.

    You should do some fact checking before you blow smoke at your readers, like you're doing here. Maybe listen to the podcast.

    Dave Winer | May 2009

  • 4.I DO listen to the podcast, Dave; in fact, I've listened going back to the first Morning Coffee Notes and your Winer-Curry-casts. In fact, I've been a Dave Winer fan for years.

    But your tweet, ?Why journalism is dead: The sources got blogs," stands on its own. (That's the thing about tweets, isn't it?) And yes, those are actors in the pictures, portraying their real-life journalist counterparts: Bernstein, Woodward, Bradlee, Rosenfeld, Simons in a motion picture based on fact. But then, you knew that, didn't you?

    So what smoke did I blow? You don't think professional journalism as practiced today is dead because of social media? What fact did I not check (forgetting the fact that I'm a blogger and not a journalist)?

    Shel Holtz | May 2009

  • 5.The continuing need for professional journalism: Social media fanboys and purists think they can replace journal.. [link to post] - Posted using Chat Catcher

  • 6.Good, bad or indifferent, journalism is changing, and has been for a long while. What it becomes, how it gets there and who is practicing it when it does all are interesting questions, but ultimately questions that only can be answered by time.

    Clearly the services currently provided by professional journalists are "sorely needed and won't be replaced by social media" ??any type of balanced system abhors a vacuum, and our society is no different. Fears of journalism dying ? or predictions that it is dead ? are akin to fears that oil is going to dry up and there will be millions of dead cars on the road with nothing to replace them. That's just not going to happen.

    Sure, there may come a time when the services of professional journalists (or whatever they are called then) are no longer a part of our society, but it is not this time ? remember what Richard Gott (the astrophysicist at Princeton) theorized, now is not that special (my apologies for the outrageously gross simplification).

    Stephen Texeira | May 2009 | San Francisco

  • 7.Great post on 'The continuing need for professional journalism' (in era of social media & UGC) by Shel Holtz - [link to post] I agree! - Posted using Chat Catcher

  • 8.RT @martinwalsh Great post on 'continuing need 4 professional journalism' (in era of social media & UGC) @shel [link to post] I agree! - Posted using Chat Catcher

  • 9.RT @w2scottRT @martinwalsh Great post on 'continuing need 4 professional journalism (in era of social media & UGC) @shel [link to post] - Posted using Chat Catcher

  • 10.Why professional journalism isn't going to go away... From @shel [link to post] - Posted using Chat Catcher

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