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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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Does every tactic need to be baked into a strategic marketing plan?

You can’t open your browser these days without being bombarded with posts about Pinterest, the social-visual-bookmarking-scrapbooking site. Still in invitation-only beta, Pinterest is attracting women in droves and driving more traffic to retail sites than Facebook. All this is driving bloggers to write posts with headlines like 8 ways to use Pinterest for nonprofits and Six steps to driving traffic from Pinterest.

(Think I’m overstating the case? Scroll through the 50 million-plus Google Blogsearch results for Pinterest.)

Inevitably, the naysayers have been close on the heels of the enthusiasts. Forrester analyst Darika Ahrens was among the most prominent, writing on her Forrester blog:

There’s no denying that Pinterest is fun, looks great, and a lot of people love playing with it. That is also true of kittens but no one’s rushing to include them in their 2012 marketing plans.

I won’t spend any time on the fact that, unless you run a pet-related business, kittens wouldn’t be part of any marketing strategy. Instead, I’d like to pose a question:

Does everything need to be part of a strategy? Is it never appropriate to just try out a tactic?

Ahrens argues that Pinterest is too new, and she may be right; the bloom may, indeed, fade from the rose. On top of that, there’s nothing proprietary about the Pinterest platform. As Groupon experienced, anybody can duplicate the Pinterest (and some already have).

On the flip side, though, consider this:

  • The number of people (women in particular) who are already thoroughly addicted to Pinterest (my 22-year-old daughter among them; in fact, as I write this sitting in the audience at a conference where Chris Brogan is speaking, Maggie Fox is sitting beside me surfing around Pinterest)
  • The fact that it is, beyond doubt, a traffic driver for retail sites
  • The drop-dead easy process of setting up pinboards

That last point is critial. A company like Land’s End doesn’t need to figure out how Pinterest fits into its marketing strategy. At the most basic level, all they need to do is get somebody to start pinning product photos to boards (briefcases, outdoor clothing, etc.) and including a link to the item’s page on the Land’s End site. That’s it. Done. You don’t need a social media specialist to create boards on Pinterest. An intern can do it.

What if Pinterest fades into obscurity in a year, you may ask. My answer: So what? If you drove a ton of traffic and generated sales in the preceding 12 months, you got your value out of the site without a massive investment in time.

Of course, a community manager can spend more time answering questions from pinners and engaging with fans. Some companies have had a lot of success with contests. Like any social site, you can always do more with it.

But to ignore its current potential is foolish given the minimum time investment required just to get items up there that people can repin and share. Wouldn’t you want your products on hundreds of “Wish List” pinboards?

Yes, you could integrate Pinterest into a strategic social marketing plan, investing precious time and resources in a service that may wind up a flash in the pan.

But that doesn’t mean there’s no value in approaching it as a pure tactic. Get what you can out of it now and if it thrives, you can figure out where it fits in a larger strategy later. By then, you should have learned enough about it to make the right strategic decisions.

Comments
  • 1.Shel you are so right about Pinterest being everywhere we turn! And I've seen many of those posts about the number of ways to use Pinterest for your business or your blog or your podcast or your whatever! LOL
    The funny thing about it is (and maybe this really is a "girl thing") but I can never make it to the end of one of these posts without stopping to go check out some pins :) I stopped 3 times while reading this one. The only thing lacking in this post is a good image to pin....

    Ileane | February 2012 | United States

  • 2.Great point Ileane -- if you want to get pinned, include a pinnable (is that a word?) image. By the way, I will be adding the Pin It icon to the various share options appearing on this site.

    Shel Holtz | February 2012

  • 3.Great post Shel!

    You summed it up perfectly, "But that doesn’t mean there’s no value in approaching it as a pure tactic. Get what you can out of it now and if it thrives, you can figure out where it fits in a larger strategy later. By then, you should have learned enough about it to make the right strategic decisions"

    One of the attractive things about Pinterest is that it has a large growing audience. It has some traction and is further along the curve to tipping over. If it didn't, a wait and see approach would be better.

    All the best and thanks again.

    Mahei | February 2012 | Sydney, Australia

  • 4.As a male who's never seen Pinterest (and probably won't for quite a while), I've never thought of it in this way. But it sure sounds revolutionary, especially for the businesses I work for!

    Bryce | February 2012 | New Orleans, LA

  • 5.Does everything need to be part of a strategy? Is it never appropriate to just try out a tactic?

    Ahhhh.....a breath of fresh air!

    Rob Halper | February 2012 | New Brunswick, NJ

  • 6.Nice article! The women market in retail is a huge one to tap into. Anybody in women’s retail market ignoring the power of Pinterest really should give it a second look. The interesting thing about social media of today is that everyone is given an exhibition space to show the world their interests or points of view. Pop up banners in browsers are so 1997. Businesses now should never overlook the power of social media for targeted advertising online. In fact, increasingly, businesses that still print on traditional advertising media like banners and leaflets are showing their online presence by including a little Facebook or Twitter icon.

    Monty Carl Fuller | February 2013

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