My mom lives about 500 miles away, in Los Angeles, so most of the tech support I provide is over the phone. Whenever I’m in LA, though, I’ll listen to her latest list of PC woes, most of which are easy fixes. I have found that most of my computer-savvy colleagues provide the same kind of support for their parents. Thanks to a link from Geek News Central, I’ve found a blog post that lists, then details, several steps every tech-centric son or daughter should take with mom’s computer. I’m proud to say I’ve done all of these, just not all in one session.

There’s also much wisdom in the 68 (so far) comments.