Posted on June 28, 2013 9:07 am by Shel Holtz | Content | Instagram | Blogging | Business | Facebook | Intranets | Media | Mobile | Second Life | Social networks | Twitter
(c) Can Stock PhotoI was away much of this week at IABC’s annual world conference. The news kept pouring in—lots of it this week—making for a content-rich installment of the Friday Wrap. As always, I collect the stories from which I choose Wrap items on my link blog at LinksFromShel.tumblr.com. Add it to your reading list to stay up to date on all the…
Posted on June 25, 2013 6:38 am by Shel Holtz | Crisis Communication | Social Media | Social networks
It was designed to serve as a model for understanding how to respond to an online attack. It turned out to be an object lesson in why organizations continue to need the guidance of a senior social media adviser.
At the Monday morning “general session at IABC‘s 2013 world conference, Digital Assassination co-author Richard Torrenzano, CEO of The Torrenzano Group, introduced a Socratic…
Posted on June 14, 2013 4:15 pm by Shel Holtz | Business | Crisis Communication | Social networks | Trust
Two tales of employee behavior made the rounds at roughly the same time this week.
The first features 18-year-old Dunkin’ Donuts employee Abid Adar who is being widely heralded as the face of a company that takes employee training and corporate social responsibility seriously. By virtue of the fact that he was working the counter when customer Taylor Chapman entered the…
Posted on May 3, 2013 6:22 am by Shel Holtz | Content | Brands | Business | Facebook | Marketing | Media | Research | Social Media | Social networks | Twitter | Video
(c) Can Stock PhotoEvery week, new studies are released, new tools are introduced and news reports flood the Web. Even the most useful items can sneak by unnoticed. I collect interesting tidbits that cross my radar and each Friday select a handful for the Friday Wrap, a summary of stories about which communicators ought to be aware. If you’re interested in the…
Posted on April 5, 2013 8:12 am by Shel Holtz | Content | Pinterest | Advertising | Brands | Business | Crisis Communication | Facebook | Marketing | Media | Mobile | Social Media | Social networks | Twitter
(c) Can Stock PhotoThe big news this week was the Securities and Exchange Commission’s release of guidelinies for using social media to distribute company news. A hot topic since the days when Jonathan Schwartz ran Sun Microsystems and engaged with the head of the SEC in a conversation about the potential for blogs and RSS to meet Reg FD requirements, we’re getting…
Posted on March 22, 2013 9:55 am by Shel Holtz | Content | Instagram | Visual Communication | Pinterest | Brands | Facebook | Marketing | Research | Social Media | Social networks
Amidst the din of the big stories of the week, it’s easy to miss some of the smaller reports that still could have big value for you and your communication efforts. Friday Wrap to the rescue! Here every Friday I share some of the other posts and articles you may have missed. I select the final items for the Wrap from
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