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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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Hourly worker at cash registerAdd this to the mountain of evidence that contradicts the conventional wisdom that employees’ use of social media is a drain on productivity: Among hourly workers, those that use five or more social networks are more productive and better at handling customer transactions.

These results come from a study from Evolv, which “harnesses the power of big data predictive analytics and machine learning…

Internal ImagesVisual communication has grown into a bona fide social trend. Most trends that take root on the web ultimately find their way onto intranets. That hasn’t happened yet with the compulsion we have acquired for sharing images. The fact that tools aren’t available yet to integrate into your internal platforms shouldn’t stop you, though, from tapping into this increasingly common behavior.

The trend

Photo…

Social media is the tip of the social business icebergThe president of the Fortune 400 company where I worked called me into his office to proclaim that “We are now a learning company.” He had just returned from a conference where he sat in on a session about learning companies and he was pumped. So I asked, “What does that mean?”

His face wrinkled up in consternation. “It means we learn. We learn all the time,” he…

Waste Time OnlineThe New York Times dredged up a 2-1/2-year-old study to kick off a flurry of reporting about a new digital divide. The old digital divide had to do with access: Disadvantaged populations had less. Now that pretty much everyone can get online, the Times reports on a flurry of activity to ensure low-income families are digitally-literate so their children don’t get…

Facebook LockdownPalo Alto Networks is out with its annual numbers on employee work time spent on social networks. The company’s conclusions are based on analyzing raw data from 1,600-plus companies for a seven-month period last year. Their press release on the study confirms something we already suspected: “explosive growth in global social networking and browser-based file sharing on corporate networks, with a 300…

It's Not All NoiseConcerns that social media has reached a saturation point is leading to calls to scale back social media efforts. Writing last month in the Hospital Impact blog, Jean Riggle cited Forrester CEO George Colony’s argument that “social networking consumes more time than going to church, communicating by phone, email and snail mail, and exercising” to suggest hospitals trim back their efforts.

Excessive…

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