Friday Wrap #137: New Trust Barometer, reducing hoaxes, bad words, an anonymous app for employees

Venice wrappedf up in 2011
Flickr photo of Venice wrapped up in 2011 courtesyt of Kristina D.C. Hoeppner
Greetings from 39,000 feet. I have a jam-packed day Friday, so I’m taking advantage of in-flight WiFi to crank out this week’s Wrap. As always the Wrap is a summary of the last week’s news, posts, and other good stuff that has crossed my feeds that may not have gotten a lot of attention but is still useful for communicators to know. Feel free to follow my link blog, where I collect the content from which I select items for the Wrap (and for my podcast).

News

Edelman releases 2015 Trust Barometer—Upholding an annual tradition at the Davos economic forum,… Read More »

Friday Wrap #136: Marriott backs down, Nissan blows an AMA, Time Inc. curates, PR beats lobbying

Friday Wrap #136
Flickr photo courtesy of Wetsun
The new year is heating up, as evidenced by a record number of items in today’s Wrap. There’s even more in my link blog, where I collect all the items from the past week I think would be useful or interesting for communication professionals; you’re welcome to follow it.

News

Marriott backs down—Marriott International has withdrawn its petition to the U.S. Federal Communications Commission (FCC) requesting permission to block personal WiFi devices guests bring to its hotels. The company is attributing its change of heart to pressure from the public and the press. “Marriott International listens to its… Read More »

Plague democratizes the infectious spread of information

An image shared on PlagueWhether Plague takes off or is relegated to the scrap heap of failed apps remains to be seen, but the idea is intriguing (if not downright revolutionary). At its core, Plague democratizes the process of determining what spreads through social media, and even what goes viral. The app bills itself as “an essentially different way to spread information.”

The idea is simple. You share something on the app—a video, a photo, an animated GIF, a link, your own thoughts—and it immediately “infects” the four people closest to you geographically who have downloaded and installed it. (You are automatically connected to all other Plague users as… Read More »

Friday Wrap #133: Snapchat thrives after hack, Google vs. Marriott WiFi plans, Coke dumps voicemail

Friday Wrap #188
Flickr photo courtesy of Matt Reinbold
Here’s your post-Christmas Friday Wrap, my weekly collection of news, reports, and posts that are useful for communicators even though they may not have been at the top of the week’s headlines. I collect items I find interesting on my link blog and select stories for the Wrap and my podcast from there. You’re welcome to subscribe. I hope you all have a fantastic New Year!

News

Snapchat was unaffected by hack—There were plenty of headlines and a lot of online chatter when some 200,000 private photos were leaked from Snapchat. A lot of the discussion focused on Snapchat’s clueless response, which… Read More »

The customer has spoken: Every employee must be socially engaged

LinkedIn's list of the 25 most socially engaged companies
LinkedIn’s list of the most socially engaged companies
It doesn’t matter what industry you’re in or what position employees hold in your organizational hierarchy. It doesn’t matter if you’re a B2C company or B2B, or whether your workforce is younger or older. Employees in your organization will use collaborative media on the job. There’s not one damn thing you can do to stop it, so you might as well figure out how to turn it to your advantage.

Fortunately, regardless of industry or hierarchy or demographic, there’s a lot of advantage to be gained.

You will retain more customers

In virtually every call center, performance is measured… Read More »

Friday Wrap #132: LinkedIn simplifies home page, mobile changes everything, computers rule video

A wrapped-up building (Friday Wrap #132)
My web developer, Kurt Deutscher, shot this image of a wrapped-up
building on a rainy winter day in Portland, Oregon.
Mobile dominates this installment of the Friday Wrap, my weekly review of news, reports, studies, and posts from the last week that may not have grabbed the big headlines (like the Sony hack), but still have implications for those of us working in the communications/PR/marketing world. I curate the Wrap from a the items I collect during the week on my link blog, which you’re welcome to follow.

News

Skype releases real-time translator preview—Microsoft’s Skype now allows you to have a instant-messaging conversation in… Read More »

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