Posted on August 30, 2013 10:18 am by Shel Holtz | Content | Pinterest | Brands | Customer Service | Facebook | Marketing | Research | Social Media | Social Networking | Twitter | Video
This week, everyone buzzed about the Golf Channel’s epic fail as the cable station tried to spin the 50th anniversary of Dr. Martin Luther King’s “I Have a Dream” speech as a golf story. Another big story that had everyone talking was Kevin Spacey’s delivery of the James MacTaggart Memorial Lecture at the Edinburgh Television Festival, where he schooled the television industry for…
Posted on August 16, 2013 8:26 am by Shel Holtz | Brands | Channels | Crisis Communication | Google+ | Measurement | Media | Mobile | Research | Social Media
(c) Can Stock PhotoDuring the week The New York Times went down and The Washington Post was hacked, one is left to wonder whether these online news services might have been well served with an unhackable analog backup. Maybe a print version? All kidding aside, the Times simply shifted its news publication to Facebook, using the Facebook Notes tool to…
Posted on July 12, 2013 7:36 am by Shel Holtz | Blogging | Business | Crisis Communication | Marketing | Research | Social Media | Social Networking | Transparency | Twitter
(c) Can Stock PhotoAs I was preparing this week’s Wrap, I had to force myself to stop. The week’s collection of stories that may have escaped your attention featured a lot of releases of reports and studies, several PR kerfuffles, a load of stories about great use of social and digital media, and several salient analyses. You can see all the stories I…
Posted on May 24, 2013 9:54 am by Shel Holtz | Content | Visual Communication | Pinterest | Advertising | Brands | Crisis Communication | Customer Service | Facebook | Marketing | Measurement | Mobile | Research
(c) Can Stock PhotoWelcome to the 52nd Wrap—a full year of social/digital media news curation! This past week has seen the introduction of upgrades and new features across a number of popular social sites, along the release of studies that correct some popular misimpressions. I collect these stories throughout the week on my link blog, LinksFromShel.tumblr.com, and choose those for the Wrap…
Posted on May 16, 2013 11:16 pm by Shel Holtz | Content | Advertising | Books | Brands | Facebook | Google+ | Legal | Research | Twitter
(c) Can Stock PhotoThis week’s Wrap comes to you from Amsterdam, where I presented a session on crisis communications in the social media era at Ragan Communications’ PR/Social Media Summit. Fortunately, both the hotel room and the conference venue—ING House—have great WiFi. That matters, as you’ll see in one of today’s items, which I culled from my link blog at LinksFromShel.tumblr.com.
Should your boss be able to fire you for…Posted on May 10, 2013 8:01 am by Shel Holtz | Content | Instagram | Visual Communication | Pinterest | Brands | Marketing | Research | Social Media | Video
(c) Can Stock PhotoAmidst the bigger stories of the week, some great items tend to get lost. The Friday Wrap is a collection of items from the last seven days worthy of note by communicators and marketers that you may have missed. I collect stories to consider for the Wrap—as well as my podcast—at LinksFromShel.tumblr.com.
Fleishman study predicts a coming corporate reputation…
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