2018-01-12
Posted on January 12, 2018 1:53 pm by Shel Holtz
| Employee Engagement
I choose the items to appear in the Wrap from those I have curated into my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
News
Facebook News Feed will focus even more on friends and family—Like it’s not hard enough getting your company’s posts to appear in a Facebook user’s News Feed, the company is introducing “sweeping changes” to what its members see, prioritizing posts and comments from friends and families “while de-emphasizing content from publishers and brands.” Takeaway: Later in this update, you’ll read that Facebook is the overwhelming preference for
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2018-01-05
Posted on January 5, 2018 4:38 am by Shel Holtz
| Virtual and Augmented Reality
Happy New Year! Let’s kick off 2018 with the first edition of the Friday Wrap. As always, I choose the items to appear in the Wrap from those I have curated into my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing..
News
You’ll soon be able to embed Snapchat Stories on your website—Stories Everywhere is a new program that will let third-party publishers embed Snapchat Stories on their websites. Takeaway: Stories was so massively popular a feature that Instagram copied it, then WhatsApp, then Facebook. Several other apps adopted the feature, too. It wouldn’t be hard
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2017-12-15
Posted on December 15, 2017 9:36 am by Shel Holtz
| Chatbots
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
News
Storify is shutting down—Storify, the curation tool that made it drop-dead easy to curate content around breaking news or issues, will shut down permanently on May 16. Users can still access Storify 2 if they pay for a Livefyre license. Takeaway: While I haven’t used it in a while, Storify was my main curation tool for a couple years. It never took off the way it should have (though it was front-and-center in a couple breaking news situations), but its purchase by Livefyre
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2017-11-22
Posted on November 22, 2017 6:17 am by Shel Holtz
| Virtual and Augmented Reality
It’s the Wednesday Wrap! Knowing the holiday weekend is upon us, I decided to combine the items that would have appeared in a Friday Wrap last week with those I have collected so far this week (so there will be no Wrap on Friday). I extract items for the Wrap from my link blog, which youre welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
News
CompuServe’s forums are shutting down—A long time ago, I was an assistant sysop on CompuServe’s PR & Marketing Forum (PRSIG). I even remember my CompuServe ID (76346,627). My memories of CompuServe—even when it was all text—are still good ones.
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2017-09-08
Posted on September 8, 2017 12:58 pm by Shel Holtz
| Chatbots
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
The Big Stories
Equifax is the latest company to botch its crisis communication—Equifax learned a month ago that 143 million customers may have been compromised by a breach of its network, including Social Security numbers, mother’s maiden names, and other highly sensitive information. The company tweeted yesterday that it took action immediately despite the fact that it has known for a month and has done little to assuage customer anxiety over the breach, limiting its
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2017-08-25
Posted on August 25, 2017 12:02 pm by Shel Holtz
| Chatbots
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
The Big Stories
Aetna in crisis mode after mailing reveals customer HIV statuses—A routine mailing has Aetna doing damage control, with the plastic window on the envelope showing the patient’s name and address along with (in many cases) the fact that the patient takes HIV medications. The letter explained changes to Aetna’s plan when filling HIV prescriptions. Anybody picking up the mail would have been able to see the information. Legal groups have written outraged letters to
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