Posted on May 24, 2013 9:54 am by Shel Holtz | Content | Visual Communication | Pinterest | Advertising | Brands | Crisis Communication | Customer Service | Facebook | Marketing | Measurement | Mobile | Research
(c) Can Stock PhotoWelcome to the 52nd Wrap—a full year of social/digital media news curation! This past week has seen the introduction of upgrades and new features across a number of popular social sites, along the release of studies that correct some popular misimpressions. I collect these stories throughout the week on my link blog, LinksFromShel.tumblr.com, and choose those for the Wrap…
Posted on February 22, 2013 7:42 am by Shel Holtz | Content | Business | Channels | Content Curation | Customer Service | Gamification | Marketing | Measurement | Mobile | Social Media | Twitter
(c) Can Stock PhotoFriday seems to have arrived faster than usual this week. The laws of physics say that’s not possible. I say, Where did the week go? Not that there was any shortage of news you may have missed. Here’s this week’s rundown, drawn from items I have saved to my link blog, LinksFromShel.Tumblr.com
Best laid plans: Twitter limits derail Coke’s Super Bowl plansIf…
Posted on January 11, 2013 9:35 am by Shel Holtz | Visual Communication | Customer Service | Facebook | Measurement | Mobile | Monitoring | PR | Search | Social Media
The past week has presented the Wrap with an embarrassment of riches. The challenge: Which items to include? To see the abundance of stories from which I had to choose, visit my link blog, where I collect stories and posts for consideration in the Wrap and on my podcast. The link blog is at LinksFromShel.tumblr.com.
How to generate buzz? Extraordinary customer…Posted on January 9, 2013 3:10 pm by Shel Holtz | Business | Measurement | Monitoring | Social Media
There are companies that talk about becoming a social enterprise. Then there are those that invest in it. Dell’s investment has resulted in multiple patent applications for technologies designed to be used just internally.
The tool—Social Net Advocacy (SNA)—was on display last month at Dell World 2012 in Austin. I had a chance to spend some time with Marketing Decision Sciences and Social Media…
Posted on January 4, 2013 9:04 am by Shel Holtz | Content | Brands | Business | Facebook | Google+ | Measurement | Social Media
(c) Can Stock PhotoHere’s the wrap-up of great posts and momentous events from the first week of 2013. If you’re interested in the complete listing of all the content I collected over the past seven days, visit my link blog at LinksFromShel.tumblr.com.
Websites can opt out of Google content scrapingThe reporting of the U.S. Federal Trade Commission’s investigation into Google centers on Google’s big…
Posted on October 5, 2012 12:26 pm by Shel Holtz | Instagram | Visual Communication | Pinterest | Brands | Facebook | Measurement | Mobile | QR Codes | Research | Twitter
(c) Can Stock PhotoAnnouncements have been flying fast and furious this week, so it’s almost all hard news in the Friday Wrap, my weekly review of interesting reports from the previous seven days. Every time I find something I might want to include in the wrap (or on my blog or podcast), I save it to my link blog on Tumblr,…
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