The conundrum of being a non-U.S. company when tragedy strikes the U.S.

Somalia terrorist attack didn't slow U.S. companies' social media activities

On April 14, one day before the horrific terrorist bombing at the Boston Marathon finish line, nine militants in Mogadishu clad in suicide vests killed 35 people in a brazen attack on the Somalian Supreme Court. Scores of people were injured.

On that day, not a single U.S. company suspended its social media marketing efforts. Facebook updates and tweets danced merrily across pages. Nowhere did anybody call for a halt to these messages as the horror of the attack sunk in. And while I can’t be sure none were posted, I’m not aware of a single Somalian who chastised American companies for their insensitivity as they continued to pitch… Read More »

Friday Wrap #46: New trust data, LinkedIn buys Pulse, a half-million mini-magazines, Walmart content

Friday Wrap #46

(c) Can Stock Photo
It has been a busy week in the digital/social world. With everything that has occupied our attention over the last week (Facebook Home, for example, and word that investment companies are pouring money into Google Glass app development), you may have missed some other interesting stories. These are some that I found particularly interesting. I save the stories from which I draw items for the Wrap at LInksFromShel.tumblr.com. Who knows? There may be a story in there that matters to you.

Financial services is the least trusted industry

Although results of Edelman’s 2013 Trust Barometer were released months ago, the… Read More »

Friday Wrap #45: Down with likes, up with tweets, social roll-outs, stopping social rumors, and more

Friday Wrap #45

(c) Can Stock Photo
The big news this week was the Securities and Exchange Commission’s release of guidelinies for using social media to distribute company news. A hot topic since the days when Jonathan Schwartz ran Sun Microsystems and engaged with the head of the SEC in a conversation about the potential for blogs and RSS to meet Reg FD requirements, we’re getting closer and closer to the day when a Facebook update or a tweet will be disclosure-compliant. There’s too much to report about this for a Wrap summary, so you’ll just have to wait for Monday’s episode of For Immediate Release, where I’ll report on it in detail. In the… Read More »

Five approaches to real-time marketing that won’t make you look like a dimwitted copycat

Real time marketing is the future of all marketing.

So writes Steve Hall on the HubSpot blog.

God help us if that means more of this:

Stella Artoi's miserable RTM failure

This example of real-time marketing (RTM) during the Oscars generated a whopping two retweets and one favorite for Stella Artois, a far cry from the way Hall describes RTM as a practice “that encourages people, not necessarily journalists, to identify with and share your message across social networks.”

I found the Stella example—along with several other nuggets of fail—on a new site called Real-Time Marketing Sucks, which bears the tagline, “Watch as brands poorly attempt to capitalize on the RTM… Read More »

Friday Wrap #44: Rise of sponsored content, CEOs lose faith in marketers, Flipboard’s curation tool

Friday Wrap #43The advertising scandal involving Ford Motor Company and a few other stories dominated conversation in the communications this world, but it was a big week for news you may have missed. Every Friday I share some of the posts and articles that may not have bubbled to the top but still are useful for communicators to know. I select the final items for the Wrap from LinksFromShel.tumblr.com, where I collect the candidates for the Wrap as well as for my blog and podcast. You’re welcome to check it out for even more crunchy news and commentary.

Google wants to keep sponsored content out of Google News

Back in 2010, Silicon Valley… Read More »

Friday Wrap #43: The state of news, digital marketing’s future, illustration storytelling, and more

Friday Wrap, movie-styleAmidst the din of the big stories of the week, it’s easy to miss some of the smaller reports that still could have big value for you and your communication efforts. Friday Wrap to the rescue! Here every Friday I share some of the other posts and articles you may have missed. I select the final items for the Wrap from LinksFromShel.tumblr.com, where I collect the candidates for the Wrap as well as for my blog and podcast. You’re welcome to check it out for even more crunchy news and commentary.

The state of news has implications for PR

The decline of traditional journalism continues, according to the Pew Research Center’s “The State of… Read More »

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