Posted on September 8, 2017 12:58 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Brands | Business | Content Curation | Crisis Communication | Facebook | Legal | Marketing | Media | Mobile | Politics | PR | Research | Social Media | Social networks | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Equifax is the latest company to botch its crisis communication—Equifax learned a month ago that 143 million customers may have been compromised by a breach of its network, including Social Security numbers,…
Posted on September 1, 2017 11:31 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Healthcare | Advertising | Brands | Business | Channels | Customer Service | Facebook | Legal | Marketing | Media | Mobile | Podcasting | PR | Research | Social networks | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
The Society for New Communication Research (SNCR)—part of The Conference Board and of which I am a Founding Fellow—has undertaken an initiative to determine how people in the communication industry can help tackle the…
Posted on August 25, 2017 12:02 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Audio | Brands | Business | Crisis Communication | Facebook | Instant Messaging | Legal | Marketing | Media | Mobile | Podcasting | Politics | PR | Search | Social Media | Social networks | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Aetna in crisis mode after mailing reveals customer HIV statuses—A routine mailing has Aetna doing damage control, with the plastic window on the envelope showing the patient’s name and address along with (in…
Posted on August 18, 2017 1:50 pm by Shel Holtz | Employee Engagement | Virtual and Augmented Reality | Content | Instagram | Wearables | Audio | Brands | Business | Channels | Content Curation | Facebook | Legal | Marketing | Media | Mobile | Podcasting | PR | Publishing | Research | Social networks | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Facebook shuts down anonymous employee discussion group—During my consulting gig with the Asian Development Bank in Manila this week, the issue of anonymous employee contributions came up. It’s a topic I’ve been discussing…
Posted on August 11, 2017 11:25 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Advertising | Audio | Brands | Business | Channels | Facebook | Marketing | Media | Mobile | Politics | PR | QR Codes | Social Media | Social networks | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Instagram tests letting friends join your live video—You may not have to livestream by yourself on Instagram much longer. The company is testing a feature that will let you invite friends to join…
Posted on August 4, 2017 8:49 am by Shel Holtz | Employee Engagement | Chatbots | Virtual and Augmented Reality | The Workplace Experience | Content | Instagram | Pinterest | Advertising | Brands | Business | Channels | Crisis Communication | Ethics | Facebook | Legal | Marketing | Media | Mobile | Podcasting | PR | QR Codes | Social Media | Social networks | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Young Instagrammers spend 32 minutes daily on the app—Most people younger than 25 spend 32 minutes on Instagram every day. As for the rest of us, everyone over 25, we spend a mere…
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