Friday Wrap #159: Podcast growth, Sharapova’s crisis response, hospitals embrace texting

Friday Wrap #159My apologies for not getting a Wrap out last week. I woke up around 1 a.m. on Friday feeling lousy and it just got worse from there. I don’t spend the day in bed very often, but that was my agenda last week. I’ll make up for it with an extra-crunchy edition today.

The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories to report… Read More »

Friday Wrap #185: A growing social media skills gap, lower engagement in bigger companies, and more

Friday Wrap #185The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories to report on the For Immediate Release podcast, along with stuff I just want to remember to read) on my link blog, which you’re welcome to follow. If you want to make sure you never miss an edition of the Wrap, subscribe to my weekly email newsletter.

News

Facebook’s live… Read More »

Friday Wrap #183: More Twitter characters, new native ad guidelines,CEOs’ engagement failure

Friday Wrap #183Happy new year to Friday Wrap readers! In 2015, we had the uncommon experience of both Christmas and New Year’s falling on Fridays, so the Wrap took a break. I hope your break was rewarding and refreshing. As a result of the two-week break, this week’s Wrap is longer than usual, as my collection of items covers three weeks instead of just one. Also, I have noticed a lot of new subscribers to the Wrap; a very warm welcome to all of you! The Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be… Read More »

Should you waste your time with team-building exercises?

Team Building Exercises Don't Build Teams

The leaders of Allergan’s Human Resources department—about a dozen of us—spent a weekend in the early 1990s at a retreat in the mountains somewhere not too far from corporate headquarters in Irvine, California. The retreat was designed to host a “ropes course,” an experience that’s supposed to help strengthen a team.

These courses—also called a “challenge course”—engage participants in outdoor activities involving cables, ropes, and obstacles, along with “low” activities (those that take place on the ground) such as figuring out how to forge a river. It’s all designed to (as one organization puts it) “develop confidence, trust,… Read More »

The one question to ask before setting up a cross-functional team

Rocking Cross-Functional Teams

A bold claim was made in a recent post by Ted Bauer, a content guy interested in engagement, management, and leadership. He wrote:

Cross-functional teams are almost completely and entirely bullshit.

Bauer’s conclusion is based on personal experience, but also on results of a study published in the Harvard Business Review that found 75% of the cross-functional teams studied were dysfunctional. That dysfunction was based on teams failing on at least three of five criteria:

  • Meeting a planned budget
  • Staying on schedule
  • Adhering to specifications
  • Meeting customer expectations
  • Maintaining alignment with the company’s corporate goals… Read More »

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