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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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PodcastingYou can’t talk about podcasting these days without someone bringing Serial into the conversation. The first season of the 12-episode true crime series was downloaded 68 million times as of early February, according to a CBS News report.

The podcast, featuring host Sarah Koenig’s distinct narration, has become a cultural touchstone, parodied on Saturday Night Live; brands of all kinds have tried…

Friday Wrap #143Flickr photo courtesy of dvsThe Friday Wrap is a review of news, posts, reports, and other items appearing in the last week that will help you stay on top of the forces shaping communication in this fast-paced, ever-changing environment. These are stories that may have been lost in the flood of headline news stories. I collect the items from which…

Friday Wrap 135Flickr photo of Cristo art at the Reichstag in Berlin in 1995courtesy of Zug55The Friday Wrap is my weekly review of news items, blog posts, reports, and studies from the last week that could be useful to communicators but weren’t the stories that got the big headlines. I collect items from which I draw the Friday Wrap’s selections in my link blog,…

UPDATE: According to reports on January 15, Marriott has abandoned its effort to get the FCC to revise its rules to allow them to block guest WiFi, mainly due to public pressure.

WiFi

Dear Marriott:

Your focus on the business traveler experience has made your hotels my first choice when I have to hit the road for work. However, your anti-consumer stance on…

Friday Wrap #188Flickr photo courtesy of Matt ReinboldHere’s your post-Christmas Friday Wrap, my weekly collection of news, reports, and posts that are useful for communicators even though they may not have been at the top of the week’s headlines. I collect items I find interesting on my link blog and select stories for the Wrap and my podcast from there. You’re welcome to subscribe. I…

Brands need PR to solidify high-integrity culturesA brand’s reputation can rise or fall based on how it reacts to unplanned events. Having a crisis plan in place is a good start, but it’s not enough. The right response has to be part of the organization’s character, part of its DNA.

Two companies have hurt themselves and eroded their own reputations with woefully tone-deaf responses to events. As these cases are…

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