Posted on July 27, 2022 10:10 am by Shel Holtz | Data and Data Journalism | Internal | Intranets | Technology | Writing and Editing
A friend recently posted a short opinion on Facebook:
“ONLY THREE KINDS OF PROFESSIONAL WRITERS would lean on AI to puke out their prose: the lazy, the cynical and the hopelessly overwhelmed. Tell me I’m wrong.”
This post was, in fact, a promo for a longer blog post. His blog, by the way, is excellent. My friend is an excellent writer. He wrote an excellent…
Posted on June 30, 2017 11:05 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Healthcare | Advertising | Audio | Brands | Business | Facebook | Intranets | Legal | Marketing | Measurement | Media | Mobile | Podcasting | Politics | PR | Research | Search | Social Media | Technology | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
The Big StoriesVoice search advertising is years away—Smart audio is upon us and its adoption is on a rapid pace (see “From the Blog” below). That presents challenges to both SEO and SEM, since rather than…
Posted on March 10, 2017 11:52 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Advertising | Brands | Business | Channels | Ethics | Facebook | Instant Messaging | Intranets | Marketing | Measurement | Media | Mobile | PR | Research | Search | Social Media | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
NewsJetBlue is the top social airline, but number two will shock you—The 2017 ranking of airlines using social media found JetBlue in first place, no surprise for an airline that has always been an upstart…
Posted on October 14, 2016 1:25 pm by Shel Holtz | Virtual and Augmented Reality | Sharing and Collaborating | Content | Pinterest | Brands | Business | Channels | Crisis Communication | Facebook | Intranets | Marketing | Media | Mobile | PR | Research | Search | Social Media | Social networks | Twitter | Video
I extract items for the Friday Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
NewsFacebook’s Workplace arrives—In tests it was called Facebook at Work, but now that it’s available to any organization that wants to pony up for it, Facebook has named its workplace messaging tool Workplace.…
Posted on September 27, 2016 10:57 am by Shel Holtz | Employee Engagement | The Workplace Experience | For Immediate Release | Internal | Intranets
Cross-posted from the FIR Podcast Network
Employee engagement was a constant theme in this week’s conversation with iCology founder Chuck Gose, internal communication measurement thought leader Angela Sinickas, and BBVA’s global head of employee communication, Peter Vogt. (Don’t worry; if you’re not involved with employee communication, there’s plenty to sink your teeth into in this episode for you, too.) Our topics included…
- A Harvard…
Posted on September 7, 2016 7:48 pm by Shel Holtz | The Workplace Experience | Customer Service | Internal | Intranets
Focusing internal communications on employee engagement and the employee experience will not move the customer experience (CX) needle without also communicating with employees about customers.
That was the point of my post last week. That post covered the why bot not so much the how. To that end, here are nine ways internal communicators can have an impact on employees delivering…
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