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Holtz Communications + Technology

Shel Holtz
Communicating at the Intersection of Business and Technology
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ZDNet offers a commentary by C|Net’s Daniel Berlind on the role of blogging via an intranet. Based largely on an interview Berlind conducted with UserLand Software CEO Scott Young includes time codes so you can find the spot in Berlind’s podcast where Young made related comments—an interesting blend of text and audio.

Young asserts in the interview that e-mail will always have its place, but…

The rankings of the best companies in the US to work for are out, and improved internal communications is getting a nod as a characteristic of the winners. According to Investors Business Daily, improved communication between management and workers is a trend among organizations. As an example, IBD cites Genentech, where employees use the intranet to as questions of…

There’s a blogger who has reported that a blog launched in his company for internal communication purposes is failing. “Too few posts, too few comments, people aren’t reading, there’s not enough content, too few employees use aggregators,” writes Fredrik Wacka on his CorporateBlogging site. Wacka notes that comments aren’t necessarily a measure of success—“A blog can be an extremely powerful resource without ever being commented on. It all…

There seem to be two types of articles these days about the role of instant messaging in business. One points out the hazards—exposure to viruses, employees wasting time in non-work-related IM conversations—and those that tout the business benefits. Both sides of the issue are addressed in a piece today from CNN International in a way that makes perfect sense to me: Take steps…

Neville Hobson covers a report from the Financial Times on intranet blogging. The FT article takes a look at one company—a German investment bank—that has set up about 120 internal blogs to “promote discussion and distribute information, including some that encourage users to share ideas, requests and criticisms of in-house information technology systems. Traders use the medium to share information and research.”

The…

Companies promoting their IM-blocking software have produced plenty of studies meant to chill the hearts of bottom line-focused executives by calculating lost productivity resulting from non-work-related use of instant messaging. In an effort to balance the scales, The Radicati Group has produced a study that claims to identify the ROI produced when employees use IM for work-related purposes.

According to the…

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