Anything that takes root on the Web eventually finds its way into the enterprise. Social visual communication has exploded in the last few years with the success of Instagram, Pinterest and other tools, along with the surge in photo sharing via Facebook and other social networks. Creative internal communicators found ways to take advantage of these external resources for internal purposes, but how long would it take before tools designed for employee-to-employee photo sharing emerged?
If the question sounds absurd, consider that once, companies exercised tremendous discretion in providing employees with access to phones. In the early days of phones in business, concerns ranged from employees wasting time on calls to the inadvertent sharing of confidential information made too easy by casual conversation, from rising telephone costs incurred by employees who didn’t really need one to outright laziness as employees put off writing letters, opting instead to wait until the last minute and then just pick up the phone.
The idea of doing business today without a phone is unthinkable. Everyone has them, from clerical staff Read More »
On March 13, 2001, Cerner Corporation CEO Neal L. Patterson sent an email aimed at some 400 company managers, intended to “start a fire.” The email spread, first through the organization, then beyond.
Patterson’s letter began like this:
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We are getting less than 40 hours of work from a large number of our K.C.-based EMPLOYEES. The parking lot is sparsely used at 8 a.m.; likewise at 5 p.m. As managers—you either do not know what your EMPLOYEES are doing; or you do not CARE. You have created expectations on the work effort which allowed this to happen inside Cerner, creating a very unhealthy environment. In either case, you have a
Image (c) CanStock PhotoUp until now, not that many employees wore technology. Those who did were a curiosity, people whose specialized skills were enhanced by wearable tech. As the technology matures and the benefits of wearable technology become more and more obvious, wristbands, eyewear and other gadgetwear will become common work tools.
If wearable tech explodes into a monster trend, it could well reach its tipping point in the workplace. As more and more employees are asked to adopt the use of these tools, issues are bound to arise. Armed with the certain knowledge that the trend is barreling toward us, communicators, HR staff and Read More »
(c) Can Stock PhotoThe research I conducted for a big consumer packaged goods company a couple years ago as part of the development of an all-employee social media training project produced some revealing data. A sizable majority of employees said they had been contacted via social media by a friend, family member or acquaintance with a question about the company. (Many employees list their employer in their profile, after all.) Nervous about crafting an original response, they preferred to share a link with the authoritative company position on the issue, but more often than not, they couldn’t find it.
This was especially true for Read More »
(c) Can Stock PhotoA lot of my client engagements involve an employee survey, so I was alarmed when I read a post on the DecisionWise blog revealing that “26% of your employees either blatantly lie or inadvertently misidentify demographic questions on employee surveys.” At that level of misrepresentation, can you trust the other survey results?
Author Sarah Shirley says the discrepancies are revealed when the company compares demographic responses to information in the employee’s record, using a unique identifier in the survey to match the survey to the employee who completed it.
Shirley proposes designing a survey “that codes Read More »