Conventional wisdom has led companies to spend countless billions of dollars in an effort to turn supervisors into communicators.
The conventional wisdom is that the relationship between employees and their supervisors is the key to engagement. Bolstering the argument that the relationship is vital is research from Gallup—the organization that, for all practical purposes, invented the concept of employee engagement—that found about half of people who quit a job do so “to get away from their manager.”
To be sure, the employee-manager relationship is a key to engagement, but it’s not the only one. It may, however, be the hardest Read More »